Time: Aug/15/2017 (10 months ago)
TERRIBLE CUSTOMER SERVICE!!!! Jon is completely rude and self centered. I asked for blonde highlights. They turned out YELLOW. I asked him if he was going to put a toner on my hair (because that's what I have done every time I get highlights. I KNOW this because I've gotten highlights for years!!!) He said, "no I don't use toners." Uh....okay. So as he is raking through my hair...he poked me in the eyeball, scratched my neck and was VERY rough with my hair. I am not hard headed so I know rough when I feel it.
He kept reiterating that whoever did my hair before is why my highlights were yellow. He didn't offer to have me back to fix them. I called the next day to get it fixed and his assistant told me he would talk to Jon and call me back but that he was booked for a week. Sorry but I'm not going to wait a week and go around with yellow hair. Plus he never offered an appointment if there was a cancellation or ANYTHING. That was 10am. I heard nothing back all day so I went and got my hair fixed elsewhere. I loved how they fixed my hair! They actually used a toner...go figure.
So then I go into the salon to confront Jon and ask for my money back and he laughs and says that my hair "looks so ugly" about 5 times. HOW RUDE!!! After showing him pictures to remind him of my YELLOW hair he said it was "gorgeous" and kept repeating himself because that's what he does when he is wrong. I was like are you serious. So I demanded my money back and he said, "sorry I can't do that" as he walked away from me. Oooookay, Jon. WOULD NEVER RECOMMEND HIM. He is full of himself and rude. Says he traveled to London to train hairstylists yet doesn't know the simplicity of putting a toner on YELLOW bleached hair. I'm dumbfounded. DON'T GO HERE.
Time: Mar/30/2017 (a year ago)
I just had my hair colored and trimmed by John. I feel like a super model. My hair is the deep red I have sought for years, soft, sleek, beautiful. John was professional, personable, and explained what I could expect based on my hair's previous coloring. He did not fuss at me (unlike other hairdressers) for trimming my own hair when I could not stand it any longer. I will be back, and I highly recommend him.
Time: Jul/20/2017 (11 months ago)
John has been doing my hair for several years now. Everywhere I go I get compliments. He's absolutely awesome and my health has NEVER been more healthy! HIGHLY recommend him!
Time: Jul/29/2016 (a year ago)
I finally got my long long hair styled and cut.. Norma spent time cutting and conditioning my hair it looks fabulous.. new location... go see her its worth it.
Time: Feb/12/2017 (a year ago)
Jon Clay's did an awesome job on my friends hair, cant say enough about how they made her hair look.
