Time: Feb/03/2018 (5 months ago)
I have been coming to De Al for over 5 years for my Color ( Anna) and haircut ( Debbie). They are both FANTASTIC!! I always get compliments from strangers about my hair. The Salon is a very comfortable, warm and friendly environment. You do not feel intimidated or uncomfortable.Everyone that works there is WONDERFUL. The New Salon is beautiful and very up to date! I 1000% recommend De Al to All!!
Time: Feb/15/2018 (5 months ago)
I typically don't write reviews because I'm generally in agreement with the majority. I've been to De-Al a number of times of the last year or two for both cut and color as well as my daughter's hair. I got my last cut in late December and noticed a few days later it was uneven. However, being a work from home mother, my hair is almost always up and my schedule has been insanely busy with extremely long work days. I tried calling a few times to rectify the situation, but it was on a Sunday and Monday when the salon was closed. This was definitely my own fault to have waited this long. However, I finally was able to call today and was told I'd have to pay for a new haircut to fix the issue. Before I wrote a review, I tried to ask to make sure they wouldn't help resolve it. Their explanation was that it's been 8 weeks and my hair my just grow back uneven, even though I explained I noticed it was uneven from early on and was just too busy to do anything about it. I won't names because I think everyone is human and can make mistakes. I'm mostly discouraged by how the situation was managed and the lack of customer service. I was happy to have gone here out of convenience and have been for almost two years to the same cut and colorist, but I will definitely be looking to go somewhere else in the future.
Time: Jul/20/2018 (in the last week)
Got a horrible fringe, for which they even tried to overcharge me (tried to charge a top stylist fee, while the haircut was performed by a newbie). Eyebrow waxing was good though.
Time: Jun/04/2018 (a month ago)
Clean and great service! I loved the way Paula did my hair!
Time: Jan/07/2018 (6 months ago)
I've been going here for many years. It's expensive, but worth every penny. Every hair stylist I've seen here is top-notch and very talented. I've never been disappointed.
