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   BaoNail.com » IL » Lockport » M & T Nails

BUSINESS
M & T Nails
16539 West 159th Street
Lockport, IL
http://mandtnaillockport.com/
Rating:
(3.7)

HOURS
Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

REVIEWS
Time: Apr/02/2021 (a month ago)
Very accommodating, friendly, professional services. Really clean, relaxing atmosphere! Can’t beat the prices. They all really care about making you feel welcome and satisfied with your services! Definitely plan on many happy return visits!

Time: Apr/14/2021 (3 weeks ago)
The person talking care of me was taking care of stuff on his phone several times while he was giving me my pedicure. I had to wait for him to get done with his personal stuff for him to continue. I feel this was poor customer service.

Time: May/02/2021 (in the last week)
I will never return after being threatened at the salon by another customer and her guest, it’s not worth it just to get my nails dipped. I had an appointment and didn’t have to wait long which upset this customer. She and her guest began to talk about me, stand up to look at me and see where I was and finally after five minutes I defended myself and told them I had an appointment, one woman snapped, the other called me names and then I received a threat that if I didn’t shut up I was not going to like what she was going to do to me, mind you she wasn’t a customer just an accompanying guest, this scene was loud and obvious to everyone present, staff did nothing to stop or deescalate the situation, I was on my own. I spoke to the supervisor after who said the reason they did nothing was because he was worried those customers would come back and do something to the salon, I expressed that it’s his responsibility to create a safe environment for his customers, and I should not have been harassed or threatened in his salon.

Time: Feb/07/2021 (2 months ago)
My bf called them before I showed up and I have been here since 4:37 pm. They left in such a hurry as to not serve me that they literally left there business unlocked. When I went in the lights were off and no one was there. I came here to get my nails filled to make myself feel better after having been in a car accident last night. The disappointment I felt upon entering this store to have the lights shut off and no one there and the front door unlocked, what a really terrible experience. I can't believe a business that shows on the website and door it will be open till 5 pm and they leave there customers like this.... wow, just wow. You will never ever have my business after that.

Time: Apr/02/2021 (a month ago)
Terrible. They're rushed through our pedicure. Terribly. Didn't even ask what we wanted. Will never go back





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