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BUSINESS
K B Nails
12918 Shops Parkway
Bee Cave, TX
http://kbnailspa.com/
Rating:
(3.2)

HOURS
Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 12:00 – 5:00 PM

REVIEWS
Time: Aug/17/2021 (5 months ago)
I went in to REFILL my sns. To begin the process she removed ALL my tips and was ripping my nails off to the point my thumb began to bleed. I asked if she had black glitter with colors like the model I was shown (white, blue, purple, red, green) she proceeded to try to convince me this was it. The glitter doesn’t even show up. My nail shape was not almond (I honestly don’t even know what to call this) and very bumpy to the point she fixed it after payment because she saw how unhappy I was about the service. I paid $50 for some botch nail job. Very disappointed. I think the pics speak for that.

Time: Dec/15/2021 (a month ago)
Rude customer service. I was asked to come back 20 minutes later and when I arrived after 20 minutes, I let them know that I was back. I was told, “I see you!”. Then I was asked to wait for a minute which then turned into me asking when they could see me and was rudely told 30 minutes. This was the second time with poor customer service. I will not be back.

Time: Jan/27/2022 (a week ago)
They were kind and did a great job

Time: May/12/2021 (9 months ago)
Services were just OK! My daughter and I went in on Mother's Day and they were not busy at all but didn't have enough technicians so we waited....not a big deal. We had pedicures and manicures. We were not asked what kind of pedicure/manicure we wanted. They just went to work and didn't talk or look at us the entire time. When it came to the manicure, it was so rushed as more people were waiting. Wasn't a nice experience and I won't be back. Nails look fine but customer service was mediocre.

Time: Aug/17/2021 (5 months ago)
This ladies don’t know how to do haircuts! Few years ago I took my 7 years old son to this place for his haircut and the lady who cut his hair did awful job. I had to find someone else to fix it. Like I said this is was few years ago so yesterday I was in the area and it was evening before first day of school. Surly, I thought first experience was just one time thing and this time we can get someone else to cut his hair. Well, it was different lady but we ended up with same horrible haircut! Plus they made us wait almost hour and half for the turn . And this is was right before first day of school evening, my son was in tears this morning because of his hair . I never will return to this place for anything and do not recommend to anyone! Thanks.





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