Time: Jun/20/2019 (2 months ago)
Horrible customer service. First time customer at BL. The pedicure was horrible because there was zero massage. Then got a manicure and was asked if I wanted a complimentary massage and I said yes but never received one. If they provide bad service and no included massages then maybe they should lower their prices for such a quick service. The establishment was however nice and clean. My nails came out pretty nice.
Time: Jun/20/2019 (2 months ago)
This was my very first time going to blue lotus spa. my neighbor got me a gift certificate for watching her cats. The place is absolutely beautiful! I was the only one dressed in sweats and a tshirt (I felt out of place) but Jessica and Danny went above and beyond to make my experience exceptional. I 100% will definitely recommend and return as a customer. I signed up for their awesome VIP rewards card. I'm super excited to go back. Keep up the great work! I'm excited to try the facials and waxing next.
Time: Jul/30/2019 (3 weeks ago)
Best pedicure I've gotten. Worth the time and money for the spa experience.
Time: Apr/26/2019 (3 months ago)
Great experience. But I had a facial followed by a couples massage. They transferred everything to the couples room except for my wallet, which was sitting on top of everything else in the facial room. I thought that was very strange. No money was lost, but I immediately cancelled my cards within my wallet.
Time: Aug/18/2019 (in the last week)
After five years of Blue Lotus being my exclusive salon for mani/pedis, it’s time to move on. They’ve always been somewhat inconsistent (except for one fantastic person I used to see for gel tips when I had them) and a little more expensive than other salons in the area, but I kept going back because I enjoyed my visits the times they were good. I always upgrade to spa pedicures, except for today - because the pants I wore wouldn’t roll up high enough. I got Alex (who I’ve never had before), he whipped through my basic pedi in 15 min & put me at a dryer without offering a quick massage or any other service - it’s like he just wanted to be done with me. I’ve spent thousands of dollars in this salon (though I never seem to have enough points on my membership card to redeem for service...interesting...) and the one time I get a basic service, I feel like they rushed me along & out the door! Seems like a lot of new employees there in the past few months, I don’t even see the same manager anymore. My advice - Blue Lotus is always a gamble, so choose wisely.
