Time: Jan/01/2018 (3 months ago)
My friend and I went to get our nails and had a reservation, we asked that 2 spots be available when we get there. When we went in for our appointment, there was only 1 spot available and I had to wait another 10 minutes until being seated a far distance from my friend. I asked for matte, which can be done with a top coat and is free at most salons, although I was charged an extra $5 here. I then asked for an almond shape, and that would have been another extra $5. When she used the drill thing for my acrylics, she would often hit my cuticle. The lady that did my nails was the owner and if the owner can barely do decent acrylics, I doubt the other workers would be able to. When she applied the topcoat for the matte, my nails were not even dry and it made the bristles of the topcoat red, and she was whiping the bristles on a piece of paper towel, and maybe that is why my nails are not matte, but glossy. Overall an aweful experience.
Time: Dec/07/2017 (3 months ago)
Good job. Nice people. Same family has been running this business for years. Actually less expensive than other manicure stores.
Time: Sep/21/2017 (6 months ago)
If I could give a 0 I would. My girlfriend came in and got berated and yelled at when this dump of a facility decided to give her not only the wrong acrylic nails, but then proceeded to yell at her in front of the entire store.
Anthony decided to give her a completely different style than she asked for. Not to mention her cuticles we're bleeding after getting her nails done.
DO NOT GET ANTHONY IF YOU DO HAPPEN UPON THIS LOCATION.
When she returned to the store she was then refused a redo and had to then beg for them to change it until they told her they would only reshape the nail.
I will go out of my way to make sure that all of my family and friends NEVER return to this joke of an establishment. The worst customer service I have ever heard of.
Time: Dec/09/2017 (3 months ago)
Absolutely terrible customer service from Anthony .
Two stars because the nails I ENDED UP with were rather pretty.
Went in, was quoted 50 dollars for pink and white dip nails. 55 for coffin shape.
I asked told him I wanted gradient nails. Natural pink and white.
He points to a few swatches, a hot pink and white gradient one and a couple glitter gradient and says "Ombre nail, very beautiful." I said "Yes! But I don't like hot pink for winter. I want natural."
He says "Okay, natural pink and white dip nails."
I replied "Yes."
He starts the process and later I look down and realize that he had already given me 5 french tips in coffin shape! Way too much white space and it was lumpy and gross.
I quietly explained that I did not think he understood what I meant and would like to do something else.
The response was ALARMING. He set down his tools, became angry and rude started shouting to his coworker Tammy "I TOLD HER FROM THE BEGINNING. NOW SHE DOESN'T LIKE THEM. DONT KNOW WHAT TO DO. I TOLD HER FROM THE BEGINNING" in front of all the other customers. She came over and tapped his arm and said something sharply in another language before turning to me and apologizing and helping me come to a solution
He ANGRILY and ROUGHLY DRILLED my hands to take off his shoddy work, while yelling that I should have said something earlier. He went far as to say I WASTED HIS TIME. A
I was incredibly anxious and embarrassed, as other women were laughing at me being yelled at by the manicurist and his coworker sheepishly watching across the salon and trying desperately to fix it.
Nice atmosphere, plenty of happy patrons but one very rude and disrespectful employee. Do not go to him.
Time: Jan/07/2018 (2 months ago)
There was almost no massage during mani pedi usually all places do about 5 mins. It took them a really long time to get the acrylics out. Also the manager was constantly talking and frowning which was quite annoying.
