Time: Aug/07/2021 (2 months ago)
It's a nice establishment but they are either under resourced, poor time managers or just plain slow. There were 3 people seated in the waiting room including myself when I arrived. It quickly grew to 5 and when customer's were seated at a station for their appointment, they waited another 10 -15 minutes for their nail tech to start working on them. I even saw two nail techs switch off from one customer to another. One tech would start the work on a customer and another would take over, allowing the first nail tech to start working on a different customer. You would think this would be efficient but you would be wrong.This continued throughout the evening leaving some customers waiting for someone to finish their manicure/pedicure that another tech started.
Like I said, it's a nice place inside but that's not enough to get me to go back only to sit and wait 20 minutes after my appointment was scheduled to begin. I live by the motto of customer service and delivery over appearance.
Time: Aug/11/2021 (2 months ago)
My family and I just moved to the area, was really looking forward getting my mani and pedi before my sons birthday, and most needed mom and daughter time (a break) . I’m disappointed, I asked for my nails to be different colors and they said it will be $10 extra because it’s more work to be using different colors 🤯. Not even a design and they are overpricing. Forget about the $10 extra dollars, that’s nothing. When I was about to pay the total, $60 for each, they started adding all this up. They charged extra for a different type of nail polish, how I’m supposed to know that one I picked was extra ? Not fair, they should put a sign and each individual will decided if they want to pay a little more for a different brand of nail polish. Then, I see another extra change, that they couldn’t event explain (English being their second language). I ended up paying almost $180 for gel mani and regular pedi. Not too mention that they don’t really take most of the cuticles off. Positive things: place is neat, clean, and comfortable, but never coming back, because is not fair to pay so much for such a poor job, specially when you don’t even get a fair explanation of what you are pain for. Will look for a better place. I have no problem paying as long is something that deserves it.
Time: Mar/31/2021 (6 months ago)
Nice place but it felt rushed and over priced I spent over $ 155 for me & my daughter mani/pedi with tip included for both but the deal breaker for me is when I was chased out for not giving the tip they thought they deserve? What!!! Wow !!! now their demanding tips since when??? Last I remembered You Earn Your Tip, Not Demand it !!! Don’t be deceived by the Appearance of the place their money hungry. It’s a shame 😣Their Lose
Time: Feb/25/2021 (7 months ago)
Beautiful location inside and out. Great service at reasonable prices.
Time: May/24/2021 (5 months ago)
Clean, attentive , pleasant visit. Will return again.
