Time: Sep/01/2018 (a week ago)
I've only been living here for a week, but let me tell you... it REALLY isn't worth the exaggerated amount of money.
- The cottages are decent, at BEST, but that's after you spend hours cleaning and making sure everything is good to go. Obviously, with the amount of cottages the staff isn't going to make sure every single one is in perfect condition, but that's to be expected because.. well, college kids lived here.
- The "amenities" are overrated and not worth the price. Their biggest magnet is the pool, but even that isn't deeper than 6 ft. It IS cool, but you have to keep in mind that with amenities like these there's BOUND to be parties.
- Roommate matching is a joke and the "personality quiz" they give is useless, but hey the majority of residents are college kids who go crazy with independence so you don't have a very diverse pool to be matched with.
- To add on to that, there's reason the retreat is known as the "rich kid party place." The majority of people living here are here to kick back and party every night because no ones there to tell them they can't anymore- but hey, that's expected. Also, expect recreational drugs and underage drinking because- well, they're college kids.
- As a heads up, the majority of people who live here are white. Not that it's a bad thing, but just keep it in mind if that kind of thing might bother you. There's like a handful of people of color, but really not much diversity at all. Just like everywhere you go, you're bound to find at least one racist person.
- Be prepared for hidden charges! Once you start living here, they make you sign up for a SimpleBills account. What they DON'T tell you is that you'll need to pay $60 to begin, and $5 every month for usage- not including any overages.
Other than that, this place is nice once YOU make it nice. Everything was working fine in my cottage, save for some cosmetic damage, and my room is a decent size. It's a sweet place to live at if you're into the party scene, but if you're here to be serious about school.. you might want to reconsider. In my honest opinion, you're better off signing somewhere else that's $200 cheaper for the same thing.
Time: Aug/27/2018 (2 weeks ago)
When I signed on with the Retreat back in April for the upcoming school year, I was *very clear* that I would be bringing my dog with me. I mentioned it even when I was touring, and was told that this was a pet friendly community and, as long as she met the requirements (under 80 or so pounds and not an aggressive breed) I shouldn’t have a problem. Well, my dog is 30 pounds and not on the breed restriction list so I assumed I’d be fine. I mentioned it again when I signed the lease, and filled out all the paperwork to register her. Despite all of this preparation on my part, the Retreat matched me with a roommate who had a severe dog allergy. This on its own wouldn’t have been a big deal, as my roommate contacted the Retreat as soon as she learned of this (around two months prior to moving in) and told them it was going to be a problem. Perhaps if they had addressed this problem then, there would have been a different outcome. The Retreat did not contact me with this information until A WEEK before move in, when they told me I would no longer be able to bring my dog. With such short notice, I had no time to make any other living arrangements and was forced to leave my 11 year old dog with family for the next year. This is especially upsetting to me with her age, as this may be the last good year that she has and up until three weeks ago I thought I’d get to spend it with her. The fact that they were aware of the problem for months and did not alert me is absolutely unacceptable and has soured my otherwise decent experience with them. The entire reason that I signed on with the Retreat was because they were a pet friendly community, and my dog is family to me. When I confronted them with this problem, I was essentially told there was nothing they could do. It boggles my mind why they would match people with pets to people with pet allergies, ESPECIALLY since they have us fill out a questionnaire stating our preferences upon signing up. This entire situation was very poorly handled and it almost feels as if they withheld this information intentionally so that I wouldn’t be able to back out of my lease. Suffice to say, I will not be renewing my lease next year. The only reason I’m giving two stars instead of one is that the apartments themselves are nice and the amenities are okay too. If you don’t have a fur baby to worry about, the Retreat seems like a nice place to live so far
Time: Jun/27/2018 (2 months ago)
Contrary to what some of these reviews may say, the time I spent living at the retreat was pretty good. From the day I moved in, to the day I moved out, my room and cottage had no issues. Maybe some minor issues in the kitchen that took 3-4 days max to get resolved after I put in a maintenance request. The people at the front desk were great - Robert, Eric, and Alex to be specific
Time: Aug/18/2018 (3 weeks ago)
Deserves 0 stars. Will pass problems on and on, no one responsible. Mom and Dad, don't let your kid rent here!
And then you respond I should come in and then you'll help resolve? Seriously been down this road and you lie and pass it on to management who claims it's the ownership. .keep passing it along hoping your client gives up due to frustration. Everyone, rent somewhere else.
Time: Aug/22/2018 (3 weeks ago)
This place is a joke. Beautiful pics online from when it was first opened but now looks like a bomb had hit it. Not kept up, overpriced and they take advantage of the students living there. Stay away!
