Time: Mar/30/2018 (in the last week)
Terrible experience! They traded me around with several of their workers for my gel manicure. The last one was the male manager that works there. He let me sit there for 20 minutes and when I questioned it he got mad and was so rude to me, left me to go outside to go for another 15 to punish me for questioning him! When he came back in he was so mad at me for questioning him he started jerking my hand around. I took the foil off offered to pay money for-removing half of my gel and he told me to get out and never come back. And stated that women should not question him! What a jerk!
Time: Dec/25/2017 (3 months ago)
First time i came in for a regular manicure, and had good results, staff friendliness was lacking but not a deal breaker for me when it comes to nails. Second time I went in for a gel manicure, no wait which was nice and they seemed well staffed. Soaking water was cold, they charged me $30 which seemed on the expensive side for a gel manicure since most places in the area charge $25. I liked the results, but two days later 3 of my nails are peeling. I wouldn't recommend and am not going back.
Time: Oct/09/2017 (5 months ago)
Looks nice at first appearances, However, they do not use a liner, and do not use the disinfectant for the water during a pedicure. they said they where all out. Well I did not stay to get a pedicure. That is a basic necessity for a pedicure.
Time: Oct/13/2017 (5 months ago)
So sad to lose tulip nails as our pedicure company. But today we were so overcharged! When I called to have them explain why it was so expensive, the guy who answered was so rude and disrespectful. He said- "why wouldn't you look at the menu before you order"? Well since I've never payed that much before it didn't occur to me to look. I informed him we will not be returning and he said ok. I'm so mad!!! 😡
Time: Jul/07/2017 (9 months ago)
Horrible experience with this place. I've been giving them my business for the past year, they have no customer appreciation. I asked for an American manicure and they could not do it but they said yes when I showed them the picture of whay I wanted. Went back the next day to have them fix it and the gel from the previous day would not come off. The lady proceeded to file the gel off with a coarse nail file until she got down to my skin. I stopped her and left. I called for a refund but the guy on the phone wanted me to come back for a 3rd time to fix it. He offered to refund just the gel part because according to him the manicure was done. My nails are thin and scratched from the coarse nail file used to take the gel off. Very disappointed with the service and they kept my money for something they didn't do.
