Time: Aug/26/2018 (4 months ago)
I had been going to this place for quite some time. It’s very convenient to get to and they do a decent job for the price. I have had 2 very nice experiences there but always felt that I was not preferred in this place. I tip 20% or more depending on the service. After the most horrific experience yesterday, I was convinced that I could no longer go back there. I am an African American woman and I have never been treated more disgusting in my life.
Time: Aug/26/2018 (4 months ago)
I get my nails done almost every 2-3 weeks and live in UWS/NYC. I was in a time constraint and when I walked by and saw they had openings I walked in. They put me with a "manicurist" who could not speak English. Come to find out it was her first day on the job. The nail salon had obviously not trained her at all. She took 2 hrs to do a gel manicure and had no idea how to do it. The other manicurist for the first 1 1/2 just yelled at her telling her what to do. Finally a man came and finished the job. He apologized and said she was new and had told them she had done this for 10 years. He also told me I should of asked for someone experienced. After wasting so much of my time and charging me full price 3 days later the gel is lifting and coming off.
DO NOT GO TO THIS SALON
Time: Oct/10/2018 (3 months ago)
Should have read the reviews!
They shame your tip amount!
Lady demanded I pay 15-20% on the taxed total.
It was simple mani pedi, I tipped $6, she demanded $8 lol
Never returning.
Time: Jul/07/2018 (6 months ago)
Person that did mani to my mom complaint about $4 tip. she said next time give 20%tip . Never coming back here again .
Time: May/01/2018 (8 months ago)
I went to get a mani pedi this evening. I have been coming here for over 8 years. This evening as I was getting a pedicure I watched a black young lady walk in and ask for Ada. She was greeted with the response “She’s not here here schedule changed”.
Clearly this young woman had been coming here for a while to have this woman’s person phone number and know her schedule. They young lady then preceded to ask if she can get a manicure.
The employee responded “ehhh we are closing. I’m leaving now after this.”
The young woman asked if any of the other ladies would be able to do the job because it was quick.
30 seconds of silence they say “Come back tomorrow”
Less than 5 minutes pass and two young white females enter the shop. They are greeted by all. They search for their color and ask for a mani pedi.
The employee says “Ok. 10 minutes “
I am confused and disgusted at the same time that Less than 5 minutes ago you told the other young lady you were closing.
I ask the employee how come she turned the other woman away stating they were closing soon and she is not taking 2 customers. She acted as if she didn’t know what I was referring to.
I ended my service there. I do not wish to spend money in an establishment where customers are judges and services based on the color of their skin. ABSOLUTELY DISHEARTENING AND DISGUSTING!!! I will NEVER return to this place AGAIN!
