Time: Mar/18/2018 (5 months ago)
Was pleasantly surprised by this place. It was my first time visiting, I had always overlooked it thinking the building looked older so the salon would be too...I was completely wrong. Studio nails is bright and clean, the staff was friendly, I had to wait but I didn't have an appointment so I was fine with it and it wasn't that long. I just got a pedicure and the girl did a nice job cleaning up my nails that hadn't been done in a long time. Will definitely be back!
Time: Jun/06/2018 (2 months ago)
Definitely the worst french manicure I’ve ever gotten and it was ridiculously over priced
Time: Feb/01/2018 (6 months ago)
I've been loving this place for awhile now, sooo disappointed the price keeps going up, no advance notice, mani/pedi gets finished and bam! Your hit with the increase. Too bad I like the girl that does my mani/pedi, may have to shop for a less expensive place to go.
Time: Jun/23/2017 (a year ago)
Originally we were very pleased, especially with the points being earned at each appointment. Slowly the techs we became familiar with were no longer employed or we would request a specific manicurist only to be told they are not available when we arrived. When attempting to use the numerous points we earned, we were told they could not be redeemed, even though it was on the list. The owner shows a lack of respect to her employees and discusses clients in her native language. Very sad.
Time: May/26/2017 (a year ago)
I was surprised to see the negative reviews, I have used this salon many times and never once received bad service. In fact, I have found they are always eager to work you in without an appointment and do an excellent job. I guess it depends what you are looking for. I don't like when they take too long so speed is an asset to me.
Update: I am completely changing my review as a formerly satisfied customer. I was just there, and they charged me $60 for a pink and white gel fill. That's outrageous, the same price as a full gel set. I have been doing my nails off and on for years and never paid this much. The nail technician seemed to be the boss, so when I complained she wasn't budging on the price. A plain fill is $35, I was getting the white filled too, so I was prepared to pay $5 to $10 more but not the price of a full set. I did call to ask before I went, but apparently there was a language barrier or misunderstanding.
Updated Again a Year Later: While the former experience was true, I am restoring my review to the five stars I first gave them. I had been to this salon many times before my negative experience and was a satisfied customer. The one bad experience was upsetting, but after taking a break from using that salon for almost a year, I recently decided to give them another shot.
I had an appointment with another salon for (I thought) 6:30, but they thought I said 5:30, so they were unable to accommodate me when I arrived. No big deal, but it was the night before I was leaving for vacation so I decided to see if Studio was still open. They were only half an hour from closing and some staff was leaving, but they said they would stay to do a pedicure for me and my friend. They did a nice job and even gifted me some flip flops when I realized I forgot mine. The price was right, the service was good, and they went out of their way to help me even though I didn't have an appointment. I have been back since and will continue to go back.
In retrospect, the previous bad experience was just an unfortunate misunderstanding and hopefully won't happen again.
