Time: Jul/22/2018 (3 weeks ago)
A big guy in his twenties I never saw before did my nails. The French manicure was uneven and my toes were not filed down correctly. Time and care was not put into the process. I guess he is just there to make a quick buck. Be careful to only select one of the Masters.
Time: Jul/17/2018 (a month ago)
Been going there for a few months then the last time I went I got some young guy and he did a very bad job on my nails! I got a nail repaired in the same day I left from getting them filled and fix it broke off again +3 other ones also the polish chipped off the day after I got them done ! Which that’s never happened before ! So I went back in to get them fixed they fix them but the guy left wrinkles in my nails with the Polish and it was supposed to be gel! he wouldn’t let me pick a different kind because something was seriously wrong with the polish try to charge me another $25 for another polish! He finished my nails then walk straight out into Walmart and ignored me when I told him there was a problem with the now he just fixed so I told the other lady sitting there that I think runs the place and she was so rude and just totally looked and then ignored me I definitely wont recommend going back there there only nice if you’re spending money but if they mess up their ignorant! I suggest going up to oasis they’re a lot better it’s just hard to get in there without an appointment
Time: Aug/12/2018 (in the last week)
Got my nails done one week ago every single nail already popped right off and I haven't ever been doing anything the "clear coat" turned yellow right after I got them dry and my nails were paper thin I'm taking them in and showing them this is the worst place ever.
Time: Oct/27/2017 (9 months ago)
I think most people come into this salon for the price but I am a firm believer in you get what you pay for....and sometimes much less! I have tried to give this salon a chance but I cannot patronize a business with such horrible customer service and sub par technical work. I had my nails done here by a young man some time ago he cut my finger open giving me a manicure then proceeded to stop the bleeding with nail glue...nail glue, really? The pain in my finger lasted for about 2 days. I think the owner may have reprimanded him in their language at the time, but why would you have someone that lacked basic technical knowledge working there? I still tried to be understanding and still tipped the salon. On a separate occasion I had my eyebrows done by the owner. One of my eyebrows came out crooked and the other was too thin to do anything with! I stopped going to this salon a long time ago and chose this wonderful salon in Downtown Pittsburgh called B&T salon..I mean if you really want to compare there is no comparison!! Steer away from Regal Nails.
Time: Feb/02/2018 (6 months ago)
I have been here before and I would of rated them a 3 but unfortunately yesterday was the worst experience ever me and a friend went together we got there at 3:10 and didn’t get done until 5:15! I got a full set and a pedicure no one was in there they were not busy! The guy did my nails but then did not paint them he watched a show on his phone while doing my nails and told me to go sit in the pedicure chair the other lady in there turned the water on and went back to my friends nails she then said I’ll be right back got to go get kids almost 40 minutes later then went and did someone’s eye brows then came over to me!! While she was gone the guy did another girls nails and then sat and did nothing she then came over to me and tried to brush off her being gone so long and then kind of rushed my pedicure which i have had plenty of them before! I will never go back!!! Customer service sucks
