Time: Feb/07/2019 (a month ago)
Updated: photo of chipped gel nail polish on Right Thumb uploaded today. Not even 5 full days. Reduced rating to 2 stars.
1 week: 3 chipped gel polish nails. Reduced rating to 1 star.
2.5 hours for regular pedicure and gel polish due to poor time management of staff. I was told to "use massage chair and watch movie" not asked, not offered a second water.
1) 3 technicians start, and stopped, and restarted my manicure.
2) the pedicure technician, per Ly, could not do my pedicure which made me question if all of the technicians have state licenses.
3) The (pedicure) color the technician chose to match my selected gel polish - it did not match
.
3a) Issue was a store organization error- K41 sample did not match the polish labeled 41...so this was the first issue with matching colors.
3b) Ly presented me a maroon red (warm) to match my (cool) eggplant polish.
The dialogue between the two techs resulted in he actually finishing my pedicure (with 2 coat and top coat). Very sloppy application that was cleaned up with brush.
Two more color presentations later, she found a color that was a close approximation to the color the first tech essentially assign to me.
4) I HAD to request nail shaping. It was obvious not done. I am not accustomed to telling a professional chow to do their job
After paying, and tipping because it's what I do, I received an apology.
I will not be returning.
Photo of colors the technician matched are posted.
Time: Jan/21/2019 (2 months ago)
Set an appointment the week prior. Walked in and remembered who I was. Was placed with two technicians but I only remember Cheyenne name. They were both incredibly nice and so so gentle with my hands and feet. I got additional services and felt no pressure to purchase them. I think I found my pedicure lady because OMG she was so good!!! My feet and legs are so smooth and my nails are cute cute! Definitely ask for Cheyenne to do your nails. She knows what she's doing!
Time: Jan/07/2019 (2 months ago)
After a bad experience at other nail salon I stopped by Nail Luna by chance. What a great time! Ly was extremely nice and helpful. I would definitely come again!
Time: Dec/01/2018 (4 months ago)
Quick and friendly service. My pedicure was very thorough and relaxing. That is the highest compliment I can make with my overly sensitive feet. My nails look great and my skin feels rejuvenated. I will be back again and again
Time: Mar/02/2019 (a month ago)
Completely uneven. Not at all that shape I asked for, and even showed a picture. Helen was not at all friendly or professional. She acted like she just wanted me done and over with. Never going back.
