Time: Jun/28/2018 (a month ago)
My girlfriend got her nails done here after I bought a Groupon. The nails are apparently mediocre and there were two cuts she received from removing cuticles. The younger woman was very nice. The older woman was quite rude to us probably because we were young. She seemed to be nicer to older customers.
Time: May/22/2018 (2 months ago)
Been going for quite a few years now and it's always a great experience. Love the newly upgraded chairs and the relaxing background music. Get the "Spa Pedicure" and you will have happy feet!!!
Time: Apr/25/2018 (3 months ago)
Please if you read this, please take this advice, save your money and don't go there! I really had bad experience with this place.
1. I went there because I got my Groupon deal, the first visit was so nice and Lee who is the owner offered to me a membership, I thought it was a great deal until my second d appointment, they start doing terrible, but I did not say anything because I was stuck in this stupid membership
2. My nails fall off after a week and they always blamed my job ( cause I wash my hands often)
3.- one day arrived 5 minutes late to my appointment and lee was gone, young told me that I was late so he left, come on for 5 minutes??? In my other appointments when I was on time they take care of me sometimes 15 or 20 minutes later
4._ I was going on a trip to Mexico so I went to do my nails and instead to go other place to do my pedicure i decided to do it in there, i did not have too much time, so i bought other groupon deal, I got the most expensive, guess was the deluxe but they never did what the description on the page said, no hot rocks, nothing. On my next visit I told about it to Lee and his answer was.. " next time When you BUY a pedicure I will give you a discount ??? Really???? That's all you can do for me? Terrible
5.- I did not go to my last 3 months of contract because I was so tired of spent my time in there and 4 days off my nails were a mess.
6.- so finally, december is here and my contract is over, I was so excited!!! But not! Problems still on my way... it is April and they still are charging me every month even when my contract is over. I spook with Lee about it on January, he told me he is going to fix it and still they are charging me!!!!
So please safe your money and future hazards! This places SUCKS !
Time: Jan/02/2018 (7 months ago)
I've been going to Herndon Nail Salon and Spa since they opened 10 years ago. Always great service and results. Love this place!
Time: Nov/01/2017 (9 months ago)
Bought a Groupon ticket , made the required online appointment, drove for 30mns just to find the place closed, and hour BEFORE closing time, call the store while standing there in dismay, owner tells me that the last clients are being taken care of as of now and there's not enough time for today. I then proceed to tell him that I'm standing outside and there's no one present. What a lie!
