Time: Aug/15/2018 (in the last week)
This is definitely my salon of choice! I have been going to Chic Nail Spa for about three years now. The salon is clean, modern, and beautifully decorated. It has the look and feel of an upscale salon, but with reasonable prices. Everyone who works there is friendly, yet professional. Tracy, the owner, does her best to make everyone feel welcome. She personally does my nails and they always look great! People are always asking me where I get my nails done. If you haven't done so already, you need to try Chic Nail Spa, you can't go wrong.
Time: May/20/2018 (3 months ago)
Edit: One of the best things a business owner can do when a customer isn't satisfied is to turn the situation around, which is what she did. She explained the situation and made sure the rest of my experience was great.
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I've been here a few times and each time have had a frustrating and irritating experience. Mostly related to their scheduling. I've been a walk in and they tell me to come back. I've made an appointment and had to wait 40 minutes!!! They put in nail polish remover into the nail polish container to make it last longer. -Probably most places do this, but for the prices and considering the business they are in, seems like you should just reorder the color. Which in my experience of this, the color polish only lasted a few days before started chipping off. The place looks nice, especially after the new updates. Nice new chairs. They do a nice job of nails. They are nice people. Just the scheduling is terrible. Invest in a scheduling management application, tablet and head set.
Time: Jul/03/2018 (a month ago)
I was referred to come here by my waitress at Cracker Barrel lol. This was my first time coming to Chic Nails, and I had a really good experience. I called ahead to see if they had any availability Tracy took care of me--she is nice and very professional. I had pink and white acrylic ombre and needed a fill. She did her best to match the proper pink that I already had on my nails. Plus, I have a small nail bed, and she (unlike many other nail techs) did not cut me at all! Long story short, if you go ask for Tracy! :)
Time: Jun/08/2018 (2 months ago)
This place is great. A little awkward being a guy in there, but I have to have a pedicure every few months or my feet are history. My feet love them. Was just there last week after trying another place. Big mistake. This is the place to go.
Time: Jun/15/2018 (2 months ago)
I have been to every nail salon in the greater Grand Rapids area over 20+ years... I finally found my favorite. So professional, polite, accommodating and all the ladies have a high skillset. Try it once and you 're sold!!
Thank you Tracy for all you do!!! It sure makes a difference! 💖💖💖
