Time: Feb/20/2019 (in the last week)
Love the place! I did a facial wax and the person who did it burned my chin. I’m still treating it but the pain and itch are still there. Terrible service on her part and she was expecting me to give her a tip. My tip to her was $0.00. However they did some nail work on my mom and she loves them! I did give this lady a tip.
Update: unfortunately the marks of the burn are still there and although the itching and pain have stopped, the marks aren't going away. Will not be doing any type of wax work in this place. Thank you for the owner for reaching out but I’ve decided to go elsewhere.
Time: Oct/22/2018 (4 months ago)
Outstanding! Came in here on a trip to LA and was blown away by the service received. The staff here specializes in gel and designed nails. I chose a mauve gel nail and the results are amazing! Highly recommend.
Time: Jul/18/2018 (7 months ago)
Have been going to this salon for weeks now. Have a regular weekly appointment with Lucy. Two weeks ago she didn’t come to work. She did not have my phone number so she couldn’t let me know. Last week I gave her my number. Today I went in for my regular day and time and they told me Lucy wasn’t coming in today. No call. I realize things come up but....
while she does a good job- she doesn’t respect my time. Made it easy for her to simply let me know. She didn’t bother. I guess it’s time to find someone who actually cares about customer service.
*Wanted to provide an update to my review. The owner reached out to me following my experience. She suggested another manicurist, Jenny. I’ve been going to Jenny weekly who’s responsible and very proficient at French gel manicures. I highly recommend her and thank Linda, for reaching out and confirming the salon did care about customer service!
Time: Nov/07/2018 (3 months ago)
Seems to be less busy then all the other salons. They are very thorough, which I like.
Time: Sep/24/2018 (5 months ago)
Poor shaping of my nails the last two times I went in, cut way too short on the sides and it looks all wonky and hurts my fingers. Looks terrible.
