Time: Jun/21/2018 (3 months ago)
Love this place! The staff is super friendly, they are so kind and funny! Everyone is so experienced! The pedicure that I got was amazing. The massage was longer than most places. I noticed right away how clean and sanitary this shop is. I got a gel polish on my hands and feet and it looks great. It's been 2 weeks and my hands and feet still look great! I will deff be back!
Time: Aug/25/2018 (a month ago)
Courtney & Hannah were absolutely amazing! Great atmosphere & such friendly staff! If you're ever in the neighborhood you should stop by!
Time: Aug/26/2018 (a month ago)
Sadly, due to Manager, this is the only way I see to bring this matter to the attention of the owner
Pedicure and manicure with dip 8/13 or 8/14 218
1. Pedicure was done by female (no name tag). Very nice but did cut my cuticle causing bleeding and hematoma that lasted several days. She did apologize and treated immediately.
2. Young man (no name tag) with crew cut and black rimmed glasses did manicure and dip. He did not acknowledge me, or even look at me, except to ask what services I wanted and how short and what shape I wanted my nails
3. He cut my cuticles twice causing bleeding and hematoma that lasted more than a week but did not apologize.
4. He did not do, or even offer to do, lotion and massage when finished.
5. When I spoke with the manager on Sunday 8/26 she quickly became defensive when given the factual account of the inadequate services performed
6. I asked for the owners name for point of contact at least six times. She refused to give it to me becoming louder each time. She finally started “you can call Monday at 9:00 and speak to her” then hung up on me.
AS A PREVIOUS OWNER of three businesses in the service industry and 30+ years as a professional in the service industry I would like to suggest training in customer relations—retaining your client base.
You may either consider these facts and suggestions as learning opportunities or pick them apart and ignore them. The choice is yours
Either way I will not be a repeat customer.
Time: Jun/12/2018 (3 months ago)
Very clean enjoyed getting nails done had no problem with nails lifting or polish chipping. Started going every 3 weeks . No problem getting in. love love love
Time: Apr/07/2018 (5 months ago)
we did a couple pedicure and he had chosen the deluxe... it was so refreshing and the massage wasnt short like most places they really take their time... the wax thats put on in the end soothes and smoothes your feet so silky. the hot towel just seals it the whole pedicure! we loved it and will definitely be returning again soon.. we live in pine bluff ar but after so many people told us about this place, we had to try it out and IT WAS AMAZING😍😍😍😍😍
