Time: Sep/23/2021 (a month ago)
First, the technician was over half an hour late. Second, I was required to pay for service that was not performed and was not asked for. When I made an appointment, I was given specific price for powder dip, design and a pedicure. Then because of them being late, I ended having no time to do the design, but instead of paying less they asked me to pay more. When I asked why, they said they charged me separately to remove powder (usually it is included in price when you get the same dip powder) and they charged me for cutting cuticles. They never performed a manicure and didn’t cut cuticles. Powder dip always includes buffing the cuticles but with no additional manicure and nothing being cut it’s wrong to charge for it. Had they told me that their dip powder manicure was $55 instead of $40 I wouldn’t mind at all, but it’s not nice to tell a client one price and then simply charge more. I do not mind paying $$$ if my nails look good, but I do mind having told to pay one price and then changing different price. This was my first and last time there. So, if you don’t mind having to wait for a very average at best manicure and pedicure that don’t even include a massage (have you seen a pedicure lately that doesn’t? I haven’t except in that place), and then if you like to pay more than what you were quoted, then this is a place for you. But if you have any self-respect, there are plenty of better places for you around
Time: Sep/05/2021 (2 months ago)
By far the worst nail salon in Boca Raton and there are A LOT of bad nail salons here.
I gave Artisan a chance and highly regret coming in.
Jamie did my pedicure and cut my toe nail POINTY. I saw it after I was done drying and couldn't believe someone would even cut TOE NAILS like that. She already cut my nails short so there wasn't much for a different helpful lady to do.
A 7 year old can do better pedicures let alone know that pedicures are 1 of 2 shapes. Square or round. NOT POINTY. Very disappointed and disgusted by this salon.
I ended up still paying for the pedicure and the girl at the front desk had no sympathy. I should have NOT paid for this terrible service.
I will be telling friends, clients and share on my social media platform that this is the worst nail salon and DO NOT recommend coming in.
Time: Oct/29/2021 (a week ago)
Please be aware of all the upcharges. I came in thinking I would pay one price and paid over $50 more than I thought I would. They get you with the cutting of the cuticles and then moving you around from mail tech to mail tech and apparently they all charge differently but no one tells you anything. They did an amazing job with my nails but be prepared to pay way more than they quote you at after you show them exactly what you’re looking for. Oh that shape was extra, oh the cuticles was extra, oh that tech charges for this or that…hmm but no one told me and you quoted me based on what I showed you.
Time: Sep/10/2021 (2 months ago)
I wish I had read the reviews before scheduling a mani-pedi before my son's wedding. The manicure technician was not very focused and cut my cuticle so deeply it bled. Someone else gave me the pedicure, and that was okay. Could have been better. The receptionist was doing random things on her computer the entire time I was there. Very few customers. No one seemed to have a sense of urgency about their jobs. The floor was dirty. No one seemed to use their down time to clean either. They also showed me a price list that they said "was an old list and hadn't been updated," so everything was a higher cost than was printed on the list. I cannot recommend this nail studio,
Time: Aug/29/2021 (2 months ago)
Not the best pedicure I’ve ever gotten. The girl put the hot towel on my feet and leg right away without waiting for it to cool down for a second. It hurt so bad I almost screamed. I am developing a blister on my foot from the towel being so hot. My friend also came and her pinky toes are half painted and one nail is chipped. Will never go back here.
