Time: Jul/23/2018 (2 weeks ago)
I have been going to Five Star Nails for several years. Kenny and Anna run a very nice business. Salon is clean and they do a great job. However, sadly, they have a new employee that has been rude to me everytime I have been in. I have been stuck with him the last 3 times - he is always rude, makes outbound phone calls while working on my nails and not paying attention, paints solution on one hand and not the other, etc. He never says thank you for the tip and I tip more than 20%. Going to a salon should be something one looks forward too but now I dread going. I hate to take my business away from Kenny and Anna (I have also referred alot of others there) but this new guy either needs to be trained better or shown the door. I will not pay hard earned money to be treated so rudely after years of loyalty.
Time: Jul/12/2018 (4 weeks ago)
I don’t want to give these guys a bad review but I’m super disappointed today. There’s a sign on the door that says they’re on family vacation until July 11th and would return July 12th. Great, I totally understood that when I happened to stop by yesterday.
I came back today at 10am and they were still closed. Okay, maybe a late start since they open at 9:30am. I ran to target and came back at 11:15am and still no one.
Super bummed and hopefully I’ll find another day to come back 🙄
Time: Aug/02/2018 (a week ago)
Would really like to see the same color in gel and non gel to match fingers with toes.
Time: Apr/03/2018 (4 months ago)
The staff is great to talk to and always do a great job. A very clean nail salon.
Time: Nov/19/2017 (8 months ago)
Last night my friends and I went to get acrylic nails, the people were doing the nails were pretty polite but both of our nails came out sloppy. They took forever to finish and the guy doing my friends nails got up and put the basketball game on and watched while doing her nails. When she asked if he could file them down a little more he told her he wasn't done and was not very polite about it. Not the worst service but not the best.
