Time: Nov/04/2017 (10 months ago)
Not responsive via Facebook or business line. Poor customer service and unprofessional. I went to the owner a few times. She did a very good job the first time aside from the shellac pinching. The last two times I had issues with lifting and losing stones. She also cut my finger causing it to bleed. I stopped going when I broke a nail and she refused to repair it. She was very rude and unprofessional via text. She previously provided me with her personal cell phone number so that I could send her pictures of her work (as requested). This was the only effective means of contact that I was aware of. She was always responsive via text until I informed her that my nail was broken and I had decided to go elsewhere to get my nail repaired due to her lack of response. It was only then that she decided to tell me not to text her personal phone regarding NAILS. She requested that I scheduled an appointment online. I had already went online to her booking portal and no such service was offered. In addition, aside from getting my nails done, I don’t know her personally so its unclear to me what else I would text her about. She also later posted photos of her work on my nails that she previously asked me to send to her cellphone, on social media and she and one of her followers posted unprofessional comments regarding. I will not be back to her salon.
Time: Jan/21/2017 (a year ago)
Very professional. Great work
Time: Nov/22/2016 (a year ago)
Very professional & beautiful atmosphere
Time: Jul/09/2016 (2 years ago)
Time: Feb/19/2016 (2 years ago)