Time: Mar/22/2018 (5 months ago)
Vincent the owner rebuilt my transmission.
after I got the car back it was shifting bad and rough I took the car back he said it would go away because it was braking in. 2 weeks later no difference if anything it was shifting worse.
I called him he said drop off the car we will take a look at it. He had the car for 2 more weeks!! And when he said it was ready and good he said it only needed a little oil. We took the car for a test drive and nothing was different car was shifting very hard a rough almost felt something would break inside.
After I told him why won’t he fix it and make it right Vincent the owner started to get very aggressive and yeld at me said it’s not his problem if the car is shifting hard and rough as long as it’s shifting it’s not his problem anymore and told me he would not look at the car anymore...
I would have appreciated it if he would have bin honest and said we don’t work on euro transmissions and I’d gone elsewhere instead of him making money not knowing how to work on my transmission.
I do not recommend this shop at all I will never use them again.
Time: Jul/11/2018 (2 months ago)
Great place to go. They always do the best work and on the low end financially.
Time: Jul/15/2018 (a month ago)
Vincent was great, informative quick and fairly priced. I will continue to take my business here.
Time: Jan/31/2018 (7 months ago)
Uneven service. I used them for a number of years; and it seems they started charging me more when I became a regular customer. I had them replace the air shocks on my car with standard Monroe shocks, but they weren't working right. I had to take it back three times before they got it fixed. I asked the owner what he did and he said he "compressed the springs" . Seriously? How can you compress a spring.? I also had a problem with a major part they replaced, which failed 13 months later. Nothing has more than a one year warranty, they told me. Also, when I switched to a new mechanic he told me they had charged me for premium spark plug cables, but in fact, they were standard cables. They get lots of business and must be in a hurry, so the repair you get is hit or miss. Now, I pay a little bit more some where else, and get reliable service.
Time: Mar/09/2018 (6 months ago)
Vincent is honest, hardworking, and does great work. I have stuck with Cherokee since 2007.
