Time: Jul/30/2020 (a week ago)
I have been going to Jade for a while now. Each time I go it gets a little worse. I hope in reading this maybe some things will change. I made an appointment (as you must do now for obvious reasons) and I was there for 4+ hours. They made far too many appointments for the amount of staff they had that day. They had left the foil on my nails for two hours, someone came and pulled it off and buffed them. Another 30 minutes someone added the tips. After sitting there for over an hour with just tips on they finally did my nails. I’m happy with how they look tho they do have imperfections, I’m happy with them. The man cuts me every single time at least once. I’d rather wait and when it gets to my turn they just finish my fingers instead of doing one step and having me wait another 30+ minutes in between steps. Very disappointing bc I love this place
Time: Jul/02/2020 (a month ago)
Amazing service! I was taken care of quickly and my nails were very neat. I will be making another visit!
Time: Jul/19/2020 (3 weeks ago)
The lady doing my nails did not know what she was doing. It was my first time getting my nails done, so I don’t know the process of what she was doing. I got my nails dipped. She didn’t put a design on one of my nails, instead all my nails is the same color. They look bulky. She really messed up my thumb and when she “fixed” it, it looked worse. The man did a great job on my friends nails. They didn’t really clean the tools at all.
Time: Jul/30/2020 (a week ago)
Loved it they were very professional and have great customer service I will definitely come back.
Time: Jul/10/2020 (a month ago)
I asked for marble nails and what I got was definitely not marble. The person doing my nails did not know what they were doing. Someone else had to come along and help them once they saw what they were doing to my nails. They even laughed at how bad it had gotten messed up. After being there for two whole hours I just paid my ninety dollars for a mani and pedi that according to them “matched”. Spoiler alert it did not. Oh and my nails started to crack a week or so in. Never had that happen before.
