Time: Sep/14/2018 (a month ago)
SOHO has rude and disrespectful employees. This is not the first time I have been here either. I went to get my nails taken off. The lady MAI table 10 was hurting my nails and I asked her to stop twice and she got up from her chair and yelled at me and told me she " knows what she is doing " and I asked her to be more gentle and she screamed at the owner and moved me to a different table. That lady at table 5 who helped me was kind. Went to pay for being yelled at by an employee and the owner asked me what was wrong and I told him I come here to get my pedicure and I will never go back there again. He did not apologize just swipped my card. I am all for giving a place another try and that was the last try. Do yourself a favor and go to Polish down the road at least they are nice.
Time: Aug/31/2018 (2 months ago)
I am never one to complain but I am not satisfied with my service at Soho today. I made an appointment at 1pm and they didn’t get me in until 1:25. The lady who did my nails was not very welcoming when I was getting my gel dip done. She cut my nails to an undesired length without asking. The shape was also undesired and all nails were uneven and no where’s near the same length. My favorite part usually is the hand massage and that was not even given to me. When everyone around me getting the same thing done had got and all received the massage. Poor service! So sad, this used to be a wonderful place to go. It went totally down hill. What a shame.
Time: Aug/04/2018 (3 months ago)
i’ve been going to soho for over a year now because they do have cheap prices and it’s the closest salon to me. but let me tell you you get what you pay for. i usually always get gel dip and my nails will always be bumpy or not the right shape. if you even try to tell the person doing your nails you want them shorter they don’t listen and cut them down the tiniest bit. i recently switched to a gel polish because it’s cheaper to just get a color change and 3 days after getting my nails done they are already chipped and look horrible. my mom also had the same experience with her gel manicure. they also never have the color you pick i had to choose 5 different colors once until they finally had the color. the girls also always rush to get your nails done so they can go on their smoke breaks. the only people who are actually good there are jenny and the girl who has the 1st chair (i believe her name may be Mai). and their pedicures are no better. i have given this salon WAY to many chances and will never be returning to this salon and give them ANY business.
Time: Aug/20/2018 (2 months ago)
Got a gel dip which was a big waste of money. 2 nails chipped half off less than a week later. They did repair but less than a week later and I have 3 more nails chipped. The pedicure was nice but a different girl did my nails, very rude, never used scrub or lotion at the end. Used to like it there, got a nice massage with mani-pedi. Not so anymore!
Time: Sep/07/2018 (2 months ago)
Used to love this place, even had my bachelorette party there. Went in for a Mani/pedi. Pedi was ok but the Mani was awful. Wanted a gel dip. She left lumps in my nails and dip powder all under my nail and on my cuticle. Won't go back after that.
