Time: Jul/02/2018 (a month ago)
I went this past weekend for a facial, massage and pedicure. Everything was absolutely wonderful and everyone was so nice and friendly. The Spa is incredibly clean and relaxing. They have a beautiful room and outdoor courtyard you can wait and relax in while enjoying fresh fruit, tea and water. They also have complimentary both bombs you can take with you. Both ladies at the front desk were very nice and greeted me with a sincere smile. I had a facial with Marcia and she was very nice and thorough, my face feels and looks amazing. I had a few areas I asked her to focus on and she was great! Patricia was my massage therapist and she was very accommodating to my needs and requests and checked in every so often to make sure I was comfortable. I finished with a pedicure with Mari who was very friendly and a joy to talk to. I will definitely come back. My day was perfectly relaxing.
Time: Jul/21/2018 (a week ago)
I am laying in my bed at the Inn and there is a wedding with a 6 or 7 piece band playing loud music, kids are screaming and running down the hallway and it is now 9:40. We were looking forward to sitting out on the grounds to enjoy the weather and quiet of Rancho Santa Fe. They set up all day yesterday and today and I’m sure they will disassemble it tomorrow, so guess what, no sitting and enjoying the property. I would NEVER suggest you stay here if they have an event planned, they obviously don’t care about their guests! And the rooms are not cheap! This has RUINED our planned vacation! They offered us a free breakfast, you have got to be kidding! Being charged over $400 a room and have to endure this misery, I would rather be home in my nice quiet house. We will stay elsewhere for our next vacation!
Time: Jul/15/2018 (2 weeks ago)
Gorgeous property and excellent staff. 5 stars for those. Rooms were well appointed, but the bed left something to be desired. The sliding door to the bathroom was a bit odd and the motion sensitive lights were on a timer that was far too short.
Time: Jul/13/2018 (2 weeks ago)
Booked 6 nights, 3 rooms. Took 2 of our kids and a friend.
The suite we are in has air con from the 70’s that is similar to old school window air con so the compressor is in your room and therefore it is very noisy. That’s air con for a $60 a night hotel. I would have opened a window or two but the compressor for the suite next door is right outside our window and is on day and night.
The bathroom is arranged so that the toilet basin faces the vanity with about 12 inched between the two. Where are your knees meant to go? Whoever did the interior design needs to get a new tape measure.
There’s no water pressure in the shower.
The door to the bathroom has a gap about an inch and a half to the door jamb. Don’t expect any privacy.
The staff at the retaurant and in the bar area judge you and if you don’t look like a million dollars expect to be talked down to. Never mind you have 3 rooms.
Nice location, nice architecture, nice history-might be good for a couple’s overnighter but for the rest of us the Inn is trading on an undeserved reputation.
