Time: Apr/06/2018 (4 months ago)
Came here a few weeks ago it was my daughter, myself, a friend and her daughter. They were amazing. Fair prices and great service. They were super patient with my 3 yr old daughter, did this pretty cool design on her nails and she loved it. Was a great mommy daughter day for us all. That day they were really busy so we had to wait a little bet they keep apologizing but we just said no worries. Best experience and will be coming back.
Time: May/05/2018 (3 months ago)
Best nail salon! Definitely will be back. Highly recommend! Love my mani and pedi, thank you McKaylie Nail Salon!
Time: Apr/20/2018 (3 months ago)
My mom and I are very disappointed after our experience at McKaylie's nail salon today which is such a shame because before they changed ownership a few months ago, they were really good. We've been coming back 2x/month for the last 2 years since we moved here but our last few experiences and the worst being today were so bad we're going to have to find a new place and will not be returning.
It wasn't just the bad nail job, neither of us getting what we paid for, (it's not like nails don't grow back) or not being offered water when the person right next to us was who already had water... it was the overall bad customer service..
My mom and I went in today for 2 powder manicures and 2 deluxe pedicures totaling $235. Not that the price would be a problem usually we like to pay for good service and believe you get what you pay for but when you pay the higher price, you do expect certain results. Because this is the 4th time that we have had a negative experience in the last few months I am left to believe that this is how it will be from now on.
My mom and I were given 2 very bad nails jobs (I Have attached photos). And we're not given everything that we had paid for originally. The pedicure Deluxe spa had come with dead skin peeling with the rap and also a massage. Usually the massages I get last anywhere between 10 and 15 minutes if it's a good massage where is my massage last to head less than 5 minutes and My mom and I reverse burn by the stones.
Neither of our pedicures came with the dead skin peeling like their brochure had said we paid for and when I told one of the employees who appeared to be the manager and the 1 speaking for the other employees he said that they don't do it like all the other places and that they don't take off all the dead skin because then the feet would be sensitive to walk on and leave just enough on which sounded like an excuse to do less considering the fact that I still had calluses that needed to be shaven off and feeling my feet now I can feel where they should have done more.
They also got nail polish on my skin and not just little dots the size of a needlepoint the dots were the size of the end of the nail polish brush. And multiple dots. Not to mention I was not given the complete pedicure experience with my cuticles being cut ( I still had dead skin all around my cuticles ). Same thing went for my manicure. Also, a chunky dried layer of clear polish is stuck underneath my finger tips and is glued to my skin which hurts. But not just under my fingernails also on top of my fingers as well that you will see in the photos where my skin is glossy.
My mom was given the same pedicure experience as me and on top of that her manicure was not even what she asked for. She wanted powder and the woman working on her nails gave her half powder half gel which is not what she asked for. By the time my mom realized it was already too late she was almost done.
I so wish that today had went differently. We have always been very good customers and very loyal customers. This will be the last time that we go to McKaylie's nails. Such a shame.. this place used to be so great.
Time: Jan/24/2018 (6 months ago)
Got a dip yesterday and the lady who usually does it was busy with another lady so I got someone who had no clue what the hell she was doing, i picked the color, she had the girl grab the wrong colors and when i asked about it she assured me that this dark maroon was in fact black not maroon, however when she went to dip it was infact maroon! I asked for short and she did short on my 4 fingers and then rediculously below skin line short on both thumbs (it looks awful) when she finally got the right color because i went over to show her (it was black... not hard to see) she started to dip. She only did 2 coats and they look so flimsy and thin! Im so disappointed and will never allow her to do my nails there again!
Edit to add:
Had them re-done by new owner, they looked great and lasted like they should.
Time: Sep/05/2017 (11 months ago)
This is the only nail place I go to. I am never disappointed when I go here. I have been going here since it opened. Very clean and nice inside. Nathan is my favorite nail tech there!
