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   BaoNail.com » IN » Carmel » Zen Nails & Spa

BUSINESS
Zen Nails & Spa
811 West Main Street
Carmel, IN
https://zennailscarmel.business.site/
Rating:
(4.5)

HOURS
Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 11:00 AM – 6:00 PM

REVIEWS
Time: May/12/2020 (a month ago)
It was my 1st time here tonight. I signed a waiver when I came in and had my mask on as did everyone else. It said on the waiver that the manicurist sanitize in between guest but I didn't see anyone spraying or cleaning at all the whole time I was there on the nail side. I also saw 2 employees leave and they didn't sanitize or clean their station before they left yet the waiver says they do. Everyone was professional and it was clean I felt valued. The manicurist that was doing my nails I felt was rushing and her tool almost chipped my nail 2 different times but she was nice. The manicurist doing my nails also polished my nails with a color I didn't pick....they didn't have the polish I picked so I had to pick one that was similar but then the lady came back and it wasn't and I said that looks to dark and she opened the jar and it was lighter but when she got done with my nails it was the dark color as I saw on outside of jar. I didn't say anything being i was ready to go at this point. I was told my wait would be 20 minutes when I came in but that turned into almost 45 minutes. It wasn't a very 1st time experience. I thought maybe a nicer area means a nicer salon but not sure this time. Also I'm sure the manicurist was using latex gloves but she didn't say anything and I was aware if they were latex but now I have a reaction from it. Then it was time to pay and there was this fee for this and that and im like it says online this price and I got a few extra diamonds which I was told $2 for a few and I got 2 nails and it was more than that when I went to pay. I'm like I don't understand how it got this high. I felt like they were just adding whatever they wanted.

Time: Apr/02/2018 (2 years ago)
Friendly environment, super clean salon and professional people. The other place I went to had the base of my nails looking like mountains, They took their time and fixed it the right way. Other than missing the sides with polish on a few fingers, it was great! They offer refreshments and a loyalty card, where after 10 stamps, you get $30 off. Great selection of colors, definitely will be back !

Time: Jan/12/2020 (5 months ago)
This is a wonderful place! The honey and milk pedicure is spectacular! They always are on time and it is so relaxing. I’ve come here multiple times and never been disappointed! My nails look fantastic too!!

Time: May/11/2020 (a month ago)
I recently moved to the area and have been on the hunt for a new nail salon for awhile. This salon is close to home, so I gave it a try! Kelvin did my pedicure and was very professional, kind, and friendly. I will certainly be back for another appointment soon!

Time: Aug/03/2019 (10 months ago)
My nails look beautiful and the customer service was great





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