Time: Jan/08/2018 (2 months ago)
After passing by the Sandy Springs location one day I decided the next time I was around I would stop in an make an appointment... I'm so glad I did. I recently moved to the area and was looking for a new nail place. After trial and error with a few others, this one exceeded my expectations. I had Monica and she was great. Not knowing the best color for my manicure, she recommended a color and I couldn't be more pleased. I've made another appointment for a facial and massage later this month... I can't wait. The salon is clean and elegant, it's perfect! I will recommend to my friends.
Time: Feb/12/2018 (a month ago)
My sister and I came in for our appointments and were treated poorly. The two woman doing our nails weren’t friendly at all and the whole session was awkward and uncomfortable. In the middle of washing my hands the woman doing my nails asks if I wanted to pay now or after and then insisted I pay now so I wouldn’t “mess up my nails” as if I would give her my card RIGHT AFTER she put the clear coat on before they could dry. I understand some nail salons may do this but I’ve never experienced it, the woman could tell by how I reacted and in all honestly it made me feel like they thought we would try to not pay and run out AND I felt forced to tip more than I should have for this experience. I tipped nicely because I was worried she would do my nails poorly, and after she saw how much I tipped she then was friendly and asked me questions to break the ice which made me frustrated because if I hadn’t tipped she wouldn’t have even spoke to me or have been nice. My sister had the same treatment where the woman doing her nails had her pay ahead of time (my sister got acrylics so she wouldn’t mess them up by paying after because they would be fine once done.) The woman doing my sisters nails treated her as if she was stupid and commented on the amount of scars my sister had on her hands AND how sweaty her hands were, my sister gets nervous easily and I understand that it wouldn’t be pleasant but for the woman to stop MULTIPLE times to wipe her hands off in front of my sister was disrespectful. Next time maybe get some gloves, it’s less rude and my sister even said she could put the fan on her hands and the woman declined saying it would ruin her nails. This experience was horrible and we won’t be coming back.
Time: Mar/01/2018 (a month ago)
I love the close net feel at Sugarcoat Buckhead. They always make me feel welcome and NOT an assembly line of customers. Genae take care of my nails and make sure I have the best type of service and look good!
Thanks ladies
Time: Oct/09/2017 (5 months ago)
The salon is "cute" but that's about all they have going. I got my nails done, the same night my gel polish was chipping and the next day two whole nails chipped so bad I had to take the polish off. The salon uses just about the worst gel polish out there (OPI) as their main variety of colors. I have never been to a place where they had to do so much cleanup for a bad paint job. Will never go back, over priced for such a poor job.
Time: Dec/20/2017 (3 months ago)
Today, myself, staff & senior residents received the most SATISFACTORY, PLEASANT & PROFESSIONAL service from the Chastain (Roswell Rd.) location! The ENTIRE staff was friendly, efficient & very patient with the elderly which is sometimes required with such a task. We were all given mani’s & pedi’s on behalf of Lacrisha Saba (Mrs. Georgia America 2017)& her Adopt A Senior, With Love Global non- profit organization & the experience was so rewarding for us all. I will definitely be returning & recommending. I spoke w/ the owner briefly when thanking her & her energy was very genuine & inviting. They gave us all bottled waters & holiday snacks :) THANK YOU SUGARCOAT STAFF... we appreciate you! -Lark
