Time: Aug/20/2018 (in the last week)
We went in as a bridal party of 5. When we made the appointment we were told we would all be together which did not happen. The owner was doing my daughters nails and chastised her for not having a professional manicure in a while. Whe one of the girls question the sanitation the gal got very angry. She said they passed their test and if didn’t like it stay home and do own nails. They did not sanitize the tools, reused the “cheese graters” on heals then put right back into drawer. Used already used nail files, did not wash out pedi sinks. The owner out of all the girls was by far the worse!! Disgusting and should be fined for reusing nail files and not sanitizing the tools that could be
Time: Aug/18/2018 (in the last week)
I love the pedicures here and they don't skimp on product when I get my nails done.
UPDATE: I came back to edit my review because I don't think I adequately expressed how amazing I feel when I step out of this nail salon. The attention to detail is spectacular. The craftsmanship and artistry is admirable.
I have seen reviews on here from entitled, closed-minded people who bring in 5-6 people at a time and don't understand why they can't all sit together right away. I have seen ignorant comments about the language barrier and how they feel customer service is lacking. Reviews from people who are upset about the rise in prices (which is minimal).
To these people I say: good. Stay far, far away from my favorite nail salon. More appointment slots for me.
The prices have merely inched up because that is how inflation works. You can't all sit together because these people are professionals who will not drop another woman's manicure just because you planned poorly for your tacky bachelorette party. As for the language barrier: um, how many languages can YOU speak, Susan? Just one? How long do you think it would take you to learn Viet? Sit down.
Overall, I don't come here for good conversation, although I have shared lots of laughs with my nail techs over the 6 years that I've been coming here. I don't come for the customer service, although I have watched Rose move heaven and hell to get me an emergency fill 10 minutes to close when I show up without an appointment.
I come to 10 Nails because they do a damn good pedicure that makes me feel like a goddess and they don't skimp on product when they're taking care of my fabulous claws!
Time: Jul/17/2018 (a month ago)
This is not a terrible place, but it isn’t great, either. Rose did my nails, and she was friendly enough, but we didn’t talk much other than about what I wanted (full set of acrylics, coffin-shaped and matte gray). Honestly, I prefer no conversation over forced conversation, but that’s just me. I do feel like $55 was a bit much for mediocre and somewhat rushed work, but maybe I just don’t get my nails done enough to know standard pricing.
Time: Jun/22/2018 (2 months ago)
Double booked my manicurist so even though I had an appt. and was there first nd already being worked on, I was asked to leave and come back in an hour and a half. Finished my full and pedicure and then charged me full price for my service $110.00. The new prices here are ridiculous. When my daughter and I went 6 weeks ago it cost us that much for two fills and two pedicures.
Time: Jun/27/2018 (a month ago)
Nice place for a quick pedicure! And the wife loves it when I go in with her.
