Time: Jul/03/2018 (3 weeks ago)
I have been here 3-4 times and had a different nail tech every single time! They have all been amazing! My shellac polish has lasted more than 2 weeks every single time and I work at the hospital so that is pretty unheard of.
I did have one issue with it chipping and went back to the shop and they fixed it with positive attitudes and great customer service! I couldn't ask for anything more!
Time: Jul/01/2018 (3 weeks ago)
I am not from Nashville but needed a little me time due to my son getting Chemotherapy at Vanderbilt children’s hospital i found this place on google maps and thought I’d give it a try they was very nice and extremely quick to get you in and token care of my nails are my real nails and they look amazing with a manicure and shellac I will definitely will be going back when I need that time away from the hospital!!
Time: Jun/12/2018 (a month ago)
BEWARE! I am writing this poor review on behalf of a relative of mine who had to seek medical attention after receiving a manicure at this establishment. Shortly after having a powder dip manicure done at Serenity, my relative (who is too embarrassed to write up a review herself) started feeling discomfort in her nails. After a few days, she returned to Serenity to have the manicure removed. A strange milky colored bubble on her nails was visible. However, the nail tech said nothing and did not seem alarmed. The raised discoloration on her nails became increasingly more painful and unsightly over the next few days. It escalated to the point where medical attention was needed. An anti fungal prescription was given by her doctor, along with the advice to not return to Serenity. The doctor also advised her to not be alarmed if the nails end up “falling off.” This kind of medical issue should never be a concern to someone just wanting to get a simple manicure. After paying a hefty medical bill, my relative has plans to return to Serenity as soon as possible to demand a refund. Not only did this result in money lost on both the manicure itself and the cost for medical care, this issue caused physical pain and negativity effected my relative’s job, as typing for hours a day is crucial to her job description.
Would not recommend this nail salon!
Time: Jun/07/2018 (a month ago)
My staff does a great job! I always make an appointment with her!!! She is my go to tech for my pedicure. These women are skilled!!!!!! Will be come back!!
Time: Jul/11/2018 (2 weeks ago)
I love Serenity Nail !! They are always so professional and friendly!! The price are so right!! Highly recommended!!
