Time: Jan/05/2021 (a week ago)
They stay busy due to most of them being great nail tech. I have only thought one nail tech had a bad attitude. But other than her most have been great nail tech and the price's are great. I always leave with my nails looking on point.
Time: Oct/16/2020 (3 months ago)
I usually visit once every few months and typically I’m served with a slightly apathetic mood. But today was the straw that broke the camel’s back. I made an appointment with a very busy hostess for 2pm. When I arrived, no one was at the door, it was overrun and crowded. No social distancing in the waiting area at all. The hostess wearing a mask (but not over her nose) came back at 2:20pm and barked orders at one of the staff to compete art for someone who was waiting. That person asked me (by name so I know they know who I am) to go sit in the pedicure area to await my appointment. At this point I’m exhausted as I’m undergoing very difficult chemo therapy. So I’m happy to go sit. When I was met with this completely unprofessional, unpleasant, and underprepared hostess who started to ask me why I was going to sit down. I have never been impressed with Vivi Nails customer service but today I’d had enough. I will not be back. You expect your customers to make things convenient for you when you are being paid for a service. You need to hire a front of house customer relations manager if you plan to continue business because from what I can tell you think I owe you understanding and patience for a sub par service.
Prove me wrong.
Time: Jan/11/2021 (in the last week)
I LOVE Vivi Nails. I’ve been getting my nails done for years and they are by far my favorite salon! Seriously! You will never want to go anywhere else.
Time: Jan/17/2021 (in the last week)
Today is my Birthday and Vivi Nails has 50% off your visit! They all do a great job and the prices are on point! If you have never been, you should go! Great job guys!!!!
Time: Jan/15/2021 (in the last week)
Best nail salon on the west side!!! Always satisfied when I leave! All of the nail techs do a wonderful job! Love this place!
