Time: Apr/15/2019 (2 months ago)
I love this place. Absolutely best hands down. I use to go here a lot but stopped for a minute and tried a few other places. Nowhere compares, my nails last a very long time, they’re strong, and they have a huge selection of colors and designs to choose from. I’d recommend this place to anyone however they’re very busy most days but it’s worth the wait or appointment made.
Time: Jun/27/2019 (in the last week)
My daughter and I went- her SMS nails came out fine- but my standard manicure was quite bad- uneven paint cover, lumps from top coat, bubbles and ragged not well-filed nails. I am really disappointed that I paid for this awful nail job. My toes were a little better- still lumps from top coat and paint on my skin on both.
My daughters looked good- her stylist was distracted but they look great, so we’ll take it! Maybe it’s my lady...
Time: Jun/27/2019 (in the last week)
This nail salon is the best in Charlotte!! Everyone provides excellent service!! Today I got a pedicure with my girl Lina!! Relaxing and consistent quality. Lina you are AWESOME!!!!!
Time: Jun/07/2019 (3 weeks ago)
lol ok so i used to come to this salon exclusively for MONTHS. they have always been aggressively average, but the salon is so conveniently located that i tolerated their mediocre work. HOWEVER, the last time i got a fill they had a newer girl do my nails. the gel nail polish she did was bubbling and coming off, so i ~nicely~ asked for them to redo my polish. they had another nail tech fix my polish, but i felt so bad for having to ask them to redo my nails that i still tipped them $10 each. ofc one of my nails breaks a few days later (which has only ever happened to me when i get my nails done at this salon), so i come in to get it fixed. they sat me down right away to fix it, then changed their minds? and told me someone would be with me in 20-30 minutes. i told them i was in a hurry. they didn’t seem to care. i ended up sitting there for an HOUR while i watched them help other walk-ins without even saying a word to me (besides telling me to move out of my chair to make room for someone else). not sure if they treated me like this because i was unhappy with my nails last time, but if that’s the case i’m really disappointed in the staff because no one should have to pay for chipped, bubbling polish. AND I STILL TIPPED WELL despite being unhappy with their work!! i ended up calling another nail salon to make an appointment and left. they turned a 5-10 minute fix into a horrible experience. i will NEVER be back to this salon. i’m entirely convinced the only reason they still have customers is due to their convenient location because it certainly can’t be due to their skills or customer service. y’all need to do better and treat your customers with respect.
and don’t even bother replying back to this. i noticed the way that you handled the other customer complaints, and i’m not interested in anymore of your attitude. thanks.
Time: Mar/13/2019 (3 months ago)
Over price, and my toe nail polish started to come off left a day. $65 was a waste of money
