Time: Sep/01/2019 (10 months ago)
Cold, old food. I understand we went late. .. 12:20 a.m., but hey don't close until 2 a.m. The cashier was friendly and engaging. The food was cold and old. I got the $5 meal (cheap, I know), and my husband got the Parmesan salad. His salad was good. My fries, burger, and nuggets were cold. Fries were limp. Burger patties looked burnt and were dry. Wasted $5.
Time: Oct/30/2019 (8 months ago)
The only nice person was the young girl who greeted me. No one else acknowledged me. I was excited to get my nails done there since I was told they were really good. The nail tech was rude and rushed the whole time. I lost a nail a couple of days later. I went back to get it fixed and they seemed bothered by my presence. One of the top lady's put another acrylic but didnt shape it like my other ones. When she was done she got up and left. They made me feel horrible!! Never going back and I Recomend No one go there!! Horrible customer service!!
Time: Aug/27/2019 (10 months ago)
Wonderful staff. The man that did mine took his time to make sure everything was perfect. I'm definitely coming back!
Time: Jan/17/2019 (a year ago)
The pedicure was the very best one I have ever had. So relaxing with the hot stone calf & foot message. My toenails looked really pretty with shellac polish.
For the manicure I had nail tips put on with the dipped nails. They also turned out beautifully & shaped perfectly. Tommy did both pedicure & manicure. He is a very professional & talented technician. Also, the receptionist greeted me when I walked in & helped me choose polish colors. This will definitely be my new nail salon thanks to the great service from everyone there as well as the friendly atmosphere. Thank you all for a super nail experience!!!!
Time: Jun/01/2019 (a year ago)
I have gone to Castle nails for quite some time and have never had a problem however today was different. When I walked in, I could tell they were busy but I was seated right away and began to soak off my dip nails. After 25 minutes of no one coming to check on me, the owner asked the front desk girl to wipe off my dip. She came and helped, and then left my nails soaking for another 15 minutes. Because the same acetone was used for 40 minutes, it got super sticky and was all over my hands. Finally, the owner came over to do my nails. I could tell he was flustered by how busy it was and how many customers were not being waited on. He began cutting and filing my nails and I could tell he was in a rush and not taking any care in the work he was doing . He cut me to where I bled two different times. He was using the drill on my nails in such a rushed manner that my fingers all hurt. It was all together a terrible experience and myself, nor my friends, will be returning.
