Time: Jul/24/2018 (2 months ago)
I love this salon. Being a traveler for my job, it's a little scary finding a place to get your haircut in a new town but I have been here twice now and left extremely happy both times. Carolina is amazing and always gives me the cut I want. It's easy to book an appointment using their app or over the phone, their staff is friendly and prices are reasonable. I only wish I could have this great of an experience everywhere I go.
Time: Sep/28/2018 (2 weeks ago)
The decor and look of the salon is cute & the receptionist was pleasant so I wanted to like Luxe. However things went south when the girl applying my spray tan started body shaming me.
Her tone switched to very hateful when she noticed a patch of hair on my thigh. Rather than professionally explain that the process of spray tanning requires exfoliation and hair removal, she yelled at me "Uhm, you know you're supposed to remove ALL your hair before a spray tan?!" a bit confused I replied "no, what do you mean, all of it?" "ohmygod like I literally mean ALL of it!" She argued with me a bit more even after I explained that this is my FIRST spray than. I never got clarification about specifically which body part was the problem other than the patch on my leg. Shave my arms even? She never clarified.
I asked her if I could reschedule my spray tan for a time when I was more "prepared" since she raised such hell yet she still insisted "no no no, just go ahead and get it over with!".
The tan was pretty; kind of Mediterranean looking. It was the way she looked like she was holding curse words in gritted teeth to keep them from flying out of her mouth. The way she looked at me like I was a piece of gum on her red-bottomed shoes that would take just too much work to clean off. This girl terrified me.
The entire experience was beyond demoralizing and humiliating...
Time: Jan/17/2018 (9 months ago)
This place is great- the design is simple and elegant and the staff is top notch. Went in with Carolina yesterday and I am pleased to say, I have found my new hair gal- and we all know how hard that is to do. She was amazing and did an incredible job.
Also chatted with Sarah who has MET ED SHEERAN- so that alone is cool enough to give this place a try huh? DO IT GIRL (or GUYS) you will BE SO HAPPY YOU DID!
Time: May/01/2018 (5 months ago)
The office staff is very nice and even allowed me to receive the service after realizing I left my wallet at my office ... that is why it gets two stars. The service was terrible. I had my eyelashes tinted and afterwards the young lady Emma said "It looks like your have two black eyes. I don't know what happened but it will go away in a day or two". Seriously? She gave me 1/2 off but the worse part, I can't even tell anything was done. I guess all the dye went under my eyes and not on my lashes... I would never recommend her service.
Time: Feb/02/2018 (8 months ago)
Kelli did such an amazing job with my eyelash tint! It was my first time, and she answered all of my questions and made me feel really comfortable! She was so sweet and talkative, and I was done and paid for in less than 20 minutes! I will be back!
