Time: Sep/02/2018 (a week ago)
They they good work overall but it is hard to communicate with the employees. They also talk in a different language and you don't understand what they are saying. I was happy with the service by Kym.
Time: May/13/2018 (4 months ago)
Five stars, only if you see Kelly and not go over the weekend. However she is very hard to see because she is always booked. Definitely make your appointments with plenty of notice. I have seen other mail techs here and they do below average work. My mom goes to Kelly, my aunt, and some of our friends. I wouldn't recommend seeing Katie. She did my mom's nails (dip) because Kelly was not in. They looked horrible. They were very thick, not filed it buffed, smoothed or however it's called. I always get acrylic with no chip and they're perfect.
Time: Aug/11/2018 (a month ago)
I would have given this place no stars but they won’t allow it. The older Asian woman with the dull brownish red hair is rude. My mother paid for both of our nails and was given a tip, she looked at her and did not say thank you. I told her I did not appreciate that after I saw her smile at a Caucasian woman and thanked her for something. I believe she is is prejudice against black people when our money is the same color as anyone else’s, green. Learn the customs and curtesies of the country you’re in now.
Time: May/04/2018 (4 months ago)
I’ve been getting my nails done for 15 years and I’ve never had such a bad experience. The environment was very hostile, no one was friendly, they didn’t engage at all with me and when my stepdaughter accidentally smudged her nail, the tech gave a HORRIBLE attitude. It happens ; I’ve been to other salons where the techs had no problem fixing a smudge for a KID. The culture of the salon was rude and unprofessional. I only went to this place because it’s close to my home but I’ll drive the 30 minutes to my old salon any day over this place. Their nail shaping is horrible and uneven; they made my cuticles bleed, it was just a terrible experience. Plus, I over heard this customer state she didn’t have cash, only a card, and the tech gave her an attitude because their machine will not allow tipping with a card. Most places do, so this lady immediately apologized for not knowing and not having cash, but the tech flat out ignored her and walked away as the lady was apologizing. It was uncomfortable and I felt terrible for the customer. You should leave feeling beautiful and relaxed , not with a nasty taste in your mouth, and that’s exactly what this place does to you. Horrible, horrible place, I don’t know how they’re open.
Time: May/13/2018 (4 months ago)
Manicures (no chip) ok, had a pedicure today and was not pleased when we requested to let soak for a few minutes and completely ignored. Got rushed in/ out. Tried to get more of a tip from us then I wanted to give, when I asked for change back they were extremely rude and started talking to each other so we could not understand. Seems to have lost a lot of their staff. Not very friendly as they once were. Going to look elsewhere next time.
