Time: Feb/18/2019 (4 months ago)
I googled a service nails called dipped, I go there and they have the product but no one knows how to apply?? #professional,notsomuch
Time: Feb/01/2019 (4 months ago)
It was horrible paid 200 for my self daughter and granddaughter nails were cut wrong some smaller than others would like a refund that's how I feel
Time: Feb/20/2019 (4 months ago)
Very professional atmosphere
Time: Dec/15/2017 (a year ago)
So first, my friend and I had appointments at one, didn’t sit down until 1:45. I think they should have had more than three girls there knowing they had appointments. That was annoying, but not a huge deal. So I paid the extra $5 for a matte top coat (🙄) and first there were a bunch of white spots. Because of that the girl doing my nails kept removing a tiny part and painting over it. Ended up putting like 6 coats of nail polish on my nails. Then switched to using a gel matte top coat and said she wasn’t charging me for it (nice gesture) it made my nail polish bubble and wrinkle up. She then removed everything and started over with a new color doing all gel without charging. That was nice but at this point I definitely deserved it. So after 2 1/2, almost 3 hours there I leave and noticed that not only were the edges not completely covered in the matte coat leaving bits glossy, there were “dips” in the actual acrylic nail, like it was not filed down smoothly. Now 7-8 hours later I have 3 different nails where the gel is peeling off. I have no idea how, I thought it was supposed to not chip. The girls were really nice and talked to us and the place was clean, however I was not happy with my service. I don’t know if the girl was new or what. I believe her name was LeLe? Not completely sure. Needless to say I will not be returning.
Time: Mar/03/2018 (a year ago)
This is probably the worst customer service. I want to support it because it’s black owned BUT EVERY TIME I come in the owner ALWAYS has an attitude. Never greets anyone and is CONSTANTLY rude or dismissive. I’m starting to think that’s just her personality to new customers and it’s so disappointing. I’ve been waiting over an hour with ZERO acknowledgement. They just ask “what are you getting done. Put your name on the list.” I’ve been waiting over an hour and I’m ready to leave and never come back. I WISH there was a black owned nail shop in Toledo that ALSO had a quality customer experience. This place is clean and beautiful but THATS IT! The terrible service alone is truly enough to make me never come back here again and I WILL tell everyone i know to never come back again. She clearly only favors ppl she knows...and this salon always seems understaffed to me. It’s so sad. I wish the salon owner the best of luck but she NEEDS to learn that business ownership is more than just opening a shop. You HAVE to treat your customers with respect, and a positive attitude. I work EXTREMELY hard for my money and I want it to go back into my community but if THIS is where it’s going I’d rather just not spend it at all. She’s completely turned me off. It’s awful.
