Time: Jun/05/2018 (3 months ago)
Unbelievably good service at this Apple repair and certified used computer store. Each employee is knowledgeable and helpful and Chris, the owner, goes way out of his way to assure that customers receive the help and equipment they need. In our case we were looking for a preowned Apple with specific capacity for a musician and writer. In addition, it was to be sent to Paris. Chris dealt with all of the questions our friend had with such patience and HE OFFERED TO PACK THE COMPUTER AND TAKE IT TO FEDEX FOR US!!! There was no extra service fee, just the shipping costs. We are so grateful for his conscientious care.
Time: Jul/10/2018 (2 months ago)
Truly above and beyond level of service provided by Mike and Chris. Highly responsive and attentive on my iPhone repair. Recommend over other options in the area.
Time: Jul/18/2018 (a month ago)
They gave me best advice for upgrading my 2011 Macbook. Incredibly helpful and friendly. Would highly recommend.
Time: Aug/01/2018 (a month ago)
Literally was about to get rid of my 2010 MacBook but I'm glad I didn't because this team saved it by helping out with the hard drive. They were very punctual with keeping me up to date with the repair and I really appreciated that.
Time: May/04/2018 (4 months ago)
I've never bothered to leave a review for a business before but felt compelled to do so after my experience at the Bethesda Experimac. I was looking for a place that would install a solid state drive in my iMac. I spoke to Chris and he was so knowledgeable and friendly, that I decided that Experimac was where I would bring it. I'm glad I did. Mike, Chris, and Marcus were awesome! Mike in particular was really stellar, answering all my questions and making sure that I was satisfied with the service. My iMac is humming now and I owe it all to this caring, professional, and passionate staff. I plan on going back as they also have a nice selection of refurbished Apple products. Thanks guys!
