Time: Nov/26/2016 (a year ago)
I used to love this nail shop! They have numerous of colors to choose from and gives a complimentary drink. However, today I went to them and the owner was nothing but rude to me! I sat down to get a pedicure and the woman didn't understand what I was telling her I wanted. So the owner came over and ask what I wanted, I explained to him and I guess he didn't understand as well. He then went on to get loud and yelling at me to the point I had to put my shoes on and leave! I am all for supporting small businesses but I will not stand to be mistreated! The OWNER get mad when you tell him you want a certain person, he always have an attitude, and change staff so much! I do not recommend Onyx because of the OWNER!
Time: Oct/11/2016 (a year ago)
***DO NOT GO HERE***
This salon was terrible.
I called ahead and specifically told them I was on my lunch hour that I needed to come in and sit in a chair for a pedi and couldn't wait. I also specifically said "I Know with the hurricane some people don't have access to their credit/debit card machines and they assured me that theirs was working." They assured me I would have 0 wait. I got there had my color with me ready to go, waited 10 minutes for a chair to open up. A couple who arrived after me was waiting also and they took all 3 of us back at the same time. They got the immediately available technicians and told me my technician would be available shortly. I then reiterated that I called ahead and said I was on my lunch and needed to get started asap. They did nothing to change the situation.
I got my technician and she was EXTREMELY slow and stated before she started "I"m new so it's nice to meet you." As nice as she was she was beyond slow and hurt me multiple times. Please understand I have nothing against her.
I then told her that I know she's not even half way through and she confirmed that she wasn't so I told her to just clean me up and that I would have to leave and get back to my office. She was very nice and apologized, however, her boss tried to charge me for the full pedicure. I told him I would pay no more than $15 as my pedicure was not even close to complete. He said no that it would be $20. To avoid any further delays I said fine and gave him my card. He then proceeded to tell me that "My card machine is down you will have to pay cash." I reiterated that I had called ahead for this EXACT reason as I did not have cash. He tried to write my card down which I took from his hand and told him he could not write my card # down. I walked back and gave my girl a tip and told him I would be walking out due to his in-competencies.
***DO NOT GO HERE***
Time: Mar/10/2016 (2 years ago)
I came here today and I must say this by far has been the best experience I have ever had at a nail salon! I'm down here for bike week so I wasn't sure where to go, glad I came here! Mike did my pedicure and it was amazing!!!! The front counter gentleman was also awesome, walked in the door with a smile was told it would be a 5 minute wait and had a water for me as well. Anyone looking to get their nails done please come here you won't be disappointed!
Time: Jul/10/2016 (a year ago)
I am writing this review as I approach the second hour of my waiting time for one nail repair. I got my nails done last Thursday, and two of them have broken within the last two days. I've never experienced anything like this, and I've been getting my nails done for a very long time.
I walked in the salon and was told it would be an one hour wait. Fine. I did some shopping around in the complex. I came back and sat down to wait for my turn. The gentleman at the front desk informed me that there were only two people doing nails today. That's absolutely insane to me. Why are there only two people working on nails in a nail salon? I'm assuming the other workers only knew how to do pedicures only.
This place is messy. I would not recommend it to anyone. I'm in the process of trying to find somewhere new to go.
I would like to add that the male receptionist is wonderful, and he is the only reason I gave this review two stars.
Time: Jun/20/2016 (a year ago)
My husband and I stopped in while traveling through Daytona Beach, Fla.....it was by far the best pedicure we ever had. Ken and Tracy were the best!!! The atmosphere was so relaxing and inviting and everyone was so friendly. I will definitely stop again when I'm in the city.
