Time: Jun/18/2018 (4 months ago)
All I have to said is that this place and the people who works there are very incompetent!!
Yes they do not even deserve a one start.
I had booked a last minute trip, I have tried many nails salons including this one in the past but there’s always something they do wrong or I’m not completely satisfied with their services, is either they give you an actitud when you have a request or they don’t understand the language, or they do a very poor job, considering that is not cheap getting their services and they always expect a tip....
I walked in and I had a couple of simple requests to do on my nails, and I walked out with the worst nail job ever, they didn’t do anything that I had asked for and I was charged for it... in between a pedicure and the ugly I don’t know what to call it nail job they left me with I paid $70.00 dollars !!!! I really had to go and I had no time to argue so I paid and told them how unhappy I was, and that at soon as I comeback I will want them to fix my nails the right way. They agreed to it and of course with an attitude.
I came back to their “nail salon” and asked them to fixed them and they had me waiting.. after a while I asked a lady how much longer do I had to wait and her response was I don’t know, I am busy right now.... very rude and she started to ignoring me!!! and then she ask me to comeback at 7:00 pm because they where busy... are you kidding me!!!!
If they would’ve done their job right the first time they wouldn’t had to do my nails twice!
So I left and i will never comeback, and I hope you either ! I am so tired of all this nail shops of taking advantage of us they should be grateful and appreciate our business since some of them can’t even speak English.
Time: Sep/01/2018 (2 months ago)
This was hands down the worst manicure I have ever had. I tried Oak Park Nail Lab 8 months ago and had an ok experience. It's close to home but I didn't love it. I recently came back to give it another try and I regret that decision.
I came in to have a dip manicure done less than a week ago. It was a slow afternoon. The first lady who helped me started cutting the dip polish off of my nails with a cuticle clipper. I have never had this done before anywhere else I have had a dip manicure. This cause some of my nail to peel off when she was cutting at it. Then she started to buff my nails down and soaked them. She then got up and started a pedicure for another client. I sat for over 30 mins until a different lady came over to finish taking my dip polish off. Throughout this process there was damage done to my nails, especially my index finger. I decided to cut them shorter because I didn't want to make a big deal out of it. I felt like the individual who was helping me was doing a very sloppy job. My thumbnails were filed to different shapes. The final coat of polish came out uneven on a few nails.
By the end of this whole process I had been there for 2 full hours for a manicure and was ready to leave. I didn't love it but I didn't hate it.
The reason I'm leaving the negative review is because within 4 days my nails started to chip and crack. I called to see if I could come in and have them fixed. I was told I needed to come in before 6pm, which I was not able to do because I would not have made it in time after work. I asked if I could schedule an appointment for a different day and was hung up on. I then called back explaining that I was disconnected and tried to schedule an appointment to which I was told to come in whenever and hung up on again. I work in customer service and this really bothered me.
The salon I normally go to has a two week guarantee for a dip manicure. I have never had a nail chip or crack ever when I have gone there. I was very disappointed in this experience. I personally will never return to this nail salon ever again.
Time: Oct/10/2018 (4 weeks ago)
I was preparing for My BIRTHDAY and tbe took Great care of me
Time: Jul/16/2018 (3 months ago)
They do a good job but my no chip chipped within a week and this was the second time. They need a higher quality nail polish.
Time: Sep/30/2018 (a month ago)
I've definitely enjoyed my spa care HERE 😊