Time: Jul/27/2018 (a month ago)
They always have enough staff to handle a walk in. Over 15 pedicure spa chairs with excellent back massagers. Some other massage chairs hurt my butt from sitting too long. Not these! I got a great foot and leg massage which for me is the best part of a spa pedicure.
Time: Jul/05/2018 (a month ago)
My friend and I came here on a Friday and the salon was packed. The wait time wasn't too long. We both received pedicures and they did a good job. The only reason why not five stars is because we entered through their back entrance and immediately it seemed obvious that the workers were annoyed. They told us that the other door was the entrance. I'm not sure if they were just too busy or the people, but half the employees were rude, but the other half were really nice. On a Friday, after a long work week, it would be nice if everyone was pleasant to speak to.
Time: Apr/26/2018 (4 months ago)
I always have a great experience whenever I get my nails manicured at Nail City. Every technician is professional and friendly. They go out of their way to ensure I am pleased. The salon is clean and there are great color choices. I won’t go anywhere else!
Time: Jul/04/2018 (a month ago)
Edited to say: the brand new set of acrylic/powder that I got from them all fell off or broke in a month. New sets should last MONTHS. Which is completely worthless. I will not be back.
I've been getting my nails done for years and this is hands down the best place I've ever been.
They got me seated and taken care of once I walked in, I wasn't sure what I wanted I just had pictures from Instagram and they were very knowledgeable and merged the two looks I like!
I can't stop staring at my nails they are beautiful.
Only downside is no one told me pricing or handed me a pamphlet and I apparently spent $135 for a pedicure and a new set of powder. Normally that costs me mayybee $50 at my other salon.
Time: Jun/01/2018 (3 months ago)
Please be mindful that most positive ratings come from the previous owner/management. The new ownership lacks customer service and the decency of human respect.
I have been a patron of this nail salon off and on from the better part of four years. As they have a heavy turnover with nail techs, everyone I used to schedule with has left and gone to newer salons. Giving the salon the benefit of convenience, I walked in to get my nails done. The nail service was fair but the experience was horrendous. The technician convinced me to get a different service and assured me it was the same price as the service I requested. After over 90 minutes of any non-spa like service I was ready to leave. When I went to check out the cashier would not honor the price I was quoted by the technician after I explained the situation to her and subsequently the manager. The manager went out of her way to attempt to belittle me and my request by trying to explain how she would be doing me a favor to honor the price I was given. She yelled, screamed, and even threw and slammed a basket of gel nail colors in my face. Being that money was not the issue I attempted to just quickly whatever made up and changed price I was given to exit the hell-hole of an establishment as the manager continue to beraid me with yells and insults.
They do not respect their customers and lack the common decency to practice any degree of customer service.
I have never experienced such a racial charged encounter.
