Time: Jul/29/2018 (2 weeks ago)
I’ve been going to this place for 5 Years, my experience started off good, but over a period of time I’ve also watched this place transform. When you call to book a appointment in advance, they rarely ever put you down to write the appointment time and save it. They mislead people as far as their waiting time when the salon is packed. They told a girl her eyebrows would take 15 Mins they didn’t see her until 45mins later. They are very limited on workers, so they over schedule, they over book, and they squeeze appointments together. Today I arrived at the shop at 11:00am and didn’t leave until 3:00pm. Kim husband did my nails, and when I asked him if he could fix the polish on my nails because it seem a little bulky, he became very offensive and told me next time I can go to Kim. He was very unprofessional. Some of them are very unprofessional in there. Kim does good nails, but she is also very ruff on the skin around the nails. I would only recommend this place as a last resort. If you can’t find anyone else. It’s overcrowded, unprofessional, and they have no hospitality. They were not like this at first. But not the same people are there like they were in the beginning. Kim and her husband has always been there though. Kim owns the shop. I was extremely disappointed after I Highly brag about this place and recommended this place on a girls nail date, and we were all disappointed, by the way our nails look, we feel like they were rushing because it was crowded, there were very rude and unprofessional. They seemed very stress and overwhelmed, there was no hospitality.
And they never booked me for my appointment, so I had to wait to be seated. My girls were very disappointed and said they will never return. After 5 Years I am extremely disappointed myself. I would highly suggest they act more professional, try to go by appointments during the weekends, actually take people’s name and number when they call to book appointments, and give people at least 48 in advance when they want to reschedule, and they definitely need to work on hospitality for their customers that spend great amount of money at their shop faithfully. Thank You !
Time: Jun/05/2018 (2 months ago)
Would not recommend it. I asked for coffin and got squares Instead. Some nails are crooked.
Time: Jun/20/2018 (a month ago)
For me is a perfect place to go to never had a problem with them
Time: May/16/2018 (3 months ago)
I enjoyed getting pedicure and EYE BROWS done monthly.
Time: Jul/14/2018 (a month ago)
I wanted stiletto and got this instead
