Time: Jan/06/2018 (6 months ago)
Very nice woman did a horrible job on my nails. Nail (regular) polish all over my fingers. I tried to direct her in keeping the polish only on my nails as well as pointing out where it needed cleaning up on my skin, but it didn’t help much. I’m not sure what the problem was, maybe a sight issue? Anyway, I tried to get the owner/manager’s attention while sitting there without success. Unfortunately I had paid and tipped prior to polish because it was regular polish. Tried one more time to talk with manager before leaving - he blew me off. I left. Went on an errand in the mall and noticed the polish had started to smudge (I sat for at least 10 minutes as instructed under the fan/lights and then was checked and given the go ahead). I asked the salesperson at the store I was visiting what she thought of my nails - she thought they looked terrible as did her coworker. They encouraged me to go back. So I went back. Again the manager showed little interest in me. I talked to another manicurist and showed her my nails. She started to suggest a do over, but I just said no, I just want my money back. I was given back the fee minus the tip. The manager (he became involved when $ was being returned but still did not look at my nails) started to say something about “next time . . . “ but I said there would not be a next time and left. I wasn’t loud or bitchy, but I was terribly disappointed since I wasted a lot time and had nothing good to show for it. I went to another nail salon where they too acknowledged the awful polish job. Thankfully, after another full manicure (which was needed to get all the excess polish off my fingers) I finally had pretty nails. I will never go to Ala Mona Nails at Southdale again.
Time: Apr/27/2018 (3 months ago)
This place is terrible.They are racist.They have bad service for a high price.I got upset because the lady said she was going to do gel she lied.I got more upset and I said wasn't going to come back they said we don't care.The water was hot to get my toe nails done I got a blister from it.The manager was the one doing my nails she didn't even put me under the dryer.She yelled at me three times.She didn't make my nails the way I wanted.
Terrible Terrible
Do not come here
Time: Jul/05/2018 (3 weeks ago)
I have been getting my nails done by Mary here for nearly 5 years. The crew here is so wonderful warm and friendly.
Time: Oct/22/2017 (9 months ago)
I've been searching around for a new nail salon to do my acrylics, and this is by far the best one. Kim did an amazing job, and we talked about a lot of stuff. Clean and comfortable environment to bring your girlfriends/boyfriends or kids to. Very pleased with my visit from last night, I will be coming back!
Time: Dec/21/2017 (7 months ago)
WORST NAIL SALON EVER! I had Kim do acrylics nails on me and it HURT THE WHOLE TIME. This was my third time going and MY LAST! KIM MADE ONE OF MY FINGERS BLEED. Currently all my finger are sore. she literally said “oops it’s too sharp, sorry.” I’ve never been so mad. Plus she even messed up one of my nails it has a black spot on my white nail! Her customer service was the worst, she didn’t even say a word to me other than what shape I wanted and that she was sorry for making me bleed. She had to get some paper towel to wipe off some of the blood from my finger. I HIGHLY RECOMMEND YOU DON’T GO THERE UNLESS YOU WANT MESSED UP NAILS AND BLOODLY FINGERS! NEVER GOING THERE AGAIN
