Time: Jun/18/2018 (2 months ago)
I had a wonderful experience here! I’m actually from Arizona and was in visiting with a great friend of mine as well as family after graduation. The gal doing my nails took her time and did a great job. My nails were perfect and now I’m sad that I won’t be able to get them done here again until I’m back next summer! Totally would recommend! 10/10!
Time: May/24/2018 (3 months ago)
If I could rate this place less than a 1 - terrible!!!! FYI - Putting it out there if you live in the Palatine area - Do not patronize Nail Tech 9 on Rand / Dundee Road in Palatine. I have been there before and have not had a problem previously. I went there for a pedicure today by the owner of this shop. She cut my left big toe so bad that it was literally dripping blood. The dripping blood was so bad that blood dripped all over my shoe!!!! I won’t even show you how my toe looks!!!! hope I don’t get an infection from this moron!! AND SHE IS THE OWNER FOR GOODNESS SAKES!!!!! Just wanted to warn all about this shop! Please pass this on!!!!
Time: Jul/21/2018 (a month ago)
Nails turned out kind of cute lol. I could name a number of things wrong with how they turned out, but it would be a waste of money/time to re-do them. All of my nails are bumpy from the sides, lack paint on the sides as well, my cuticles were literally in pain in the end because my nail technician had made contact with all of them with the drill. My nail technician literally switched between me, and 2 other ladies even though I had made a reservation the day before. That caused it to take litetally 2 hours to do a full set of acrylic nails, which it should only be about 45-50 min.
Time: Mar/28/2018 (4 months ago)
DO NOT GO HERE! DO NOT GO HERE! I repeat, DO NOT GO HERE!
I cannot begin to explain how RUDE the man that worked on me today was. I have been coming here for over a year and the two people(Henry and some other lady) who used to work on me always did a great job but they left and they have this new man in Henry’s place! OH MY DAYS!!! He is so rude, and as someone supposed to be doing customer service, he sucks.
I went there yesterday to do acrylic nails and long story short, he did a terrible job, my nail bed looked HUGE and my fingers hurt so much at the side of my nails. I thought it would be gone by this morning and it wasn’t so I called and the owner who was really just shouting at me, asked me to come and have them taken off for free. So I did and THE SAME man did it. He was doing a rush job, he made me soak in whatever chemical that is, for over 45 minutes and that made my skin so ashy and it is currently peeling off, no amount of oil has fixed it yet! And he told me I’d have to pay to have my nails done again and I agreed but a few minutes later he came to me with “you have to pay first before I paint” I am not one to cause a scene so I handed him my card and paid. And he came to do my nails, he didn’t even cut my cuticles, he just applied the nail polish like it wasn’t his job! He didn’t want to listen to me. I was so mad!
I was literally sitting there crying with my face down and he kept messing it up and insisting to fix it and just messing it up more!
Good Lord I have never been so mad in my life.
Time: May/31/2018 (2 months ago)
I will never ever ci.e back here!!! My mother passed away, so I thought I would be proactive in getting my nails done and a pedicure to be presentable for my mother service. I arrived at the nail shop at 630pm. And I told the clerk, what services I wanted done..she said ol. I received a pedicure, but once I was done, I was told to come back the next day..because they wanted to go home. Mind you I waited for 2 hours!!!! Really!!! On top of all this I tried paying with a MC gift card my employer gave me ..and they said it declined. Call the merchant of the card and was told they are running the card for more than what I told them to do!! Now I'm triple mad!! These greedy money hungry people...had me to wait..but not service me for what I came in for. And tried to sneakley run a merchant fee..after I told her it was only a certain amount on the card!! Why not tell me, we charge a merchant fee and I could've paid it in cash.but to make think it was the card!! What poor service!!! Very poor!!! 05/31/2018
