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   BaoNail.com » TX » Sugar Land » Fresh Nails and Spa

BUSINESS
Fresh Nails and Spa
1941 Lakeside Plaza Drive
Sugar Land, TX
https://freshnailsandspasugarland.com/
Rating:
(4.3)

HOURS
Monday: 8:30 AM – 7:30 PM
Tuesday: 8:30 AM – 7:30 PM
Wednesday: 8:30 AM – 7:30 PM
Thursday: 8:30 AM – 7:30 PM
Friday: 8:30 AM – 7:30 PM
Saturday: 8:30 AM – 7:30 PM
Sunday: 10:00 AM – 5:00 PM

REVIEWS
Time: Oct/23/2020 (a month ago)
First time here we got manicures. When we entered no one was wearing a mask. We had to ask them to put on masks. We both got dipping which was well done, but took almost 2 hours! That was too long for us. This is our second time, and we both got pedicures. Again, I had to ask 2 of the 4 employees to please put on a mask. My friend is a senior citizen and was nervous about being exposed like that. Although they do good work, we may not be back until we feel safer here.

Time: Sep/15/2020 (2 months ago)
The manicure and pedicure themselves were fine. The ladies that helped me spoke very low, almost like a whisper and it was really hard for me to hear them. They would get frustrated when I couldn’t hear. The reason why they get 3 stars from me is because I came here when I saw on their website that they offer student discount Monday’s through Thursday’s and when I asked they said they wouldn’t give it to me. Why list it on your website and not honor it? I also noticed they didn’t really greet people that came in the door. They would just stare at them and it was uncomfortable. Customer service really needs to be addressed here.

Time: Nov/16/2020 (a week ago)
I went here and the lady cut my fingers and they were bleeding. She told me to just deal with it. It was aweful. She was being very unprofessional. I didn’t ask more acrylics but she gave them to me anyways and when I said they were too long she gave me so much attitude. The acrylics were also way too thick. This place is awful .

Time: Jun/05/2020 (5 months ago)
Came here for the first time today to get a pedi. Tracy was a perfectionist and did a great job! Will definitely be coming back! The salon was clean, pretty tranquil (granted there weren't many customers here at 1130am) but the staff was really chill. Reasonable prices. Overall good experience. Definitely recommend! :)

Time: Sep/10/2020 (2 months ago)
This is the second time I was a customer. I was referred by a friend. Ms. Lee was Amazing, Professional, Kind and Caring, about me and how i felt during my visit. I would give Ms. Lee and this business 10 stars if I Could.





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