Time: Jun/02/2018 (2 months ago)
I asked the man to give my daughter a $15 manicure and a $25 pedicure. He charged me $70 —saying that gel polish was more expensive. He didn’t seek my approval before adding the charge yet forced me to pay it anyways. This will be the last time that Foxy Nails ever sees me in their store. It’s a shame since I used to be a frequent customer. Buh-bye! There are many other stores that won’t tack on hidden charges. Avoid this store.
Time: Jul/07/2018 (a month ago)
Very disappointing. First off COMMUNICATION IS KEY to anything and the especially customer service. I walked in and off the bat, it was a "Can I help you-go pick out a color" immediately following three ladies walked in and the welcome was very different😡 we all wanted pedicures.
There were five seats open. Needless to say They were serviced and well I left. No communication and a lady sitting in the chair of VICTORIA POINTED OUT I was there first and she blew if off. VERY DISAPPOINTING.
Time: May/24/2018 (2 months ago)
Not worth it ! Wanted to treat my mom and me to some acrylic nails the place looked nice and decent so I thought I would give it try, first the guy didn’t ask me how long or short I wanted them , THANK GOD I wanted them short cause he seemed to decide that for me! Second he was extremely rough! Third when it came down to my moms nails they wouldn’t take into consideration what my mom wanted they just listen to the color and decided that my mom wanted them longer than she did . The guy had said if we both got gel he would leave them for $35 each well some how only for acrylic nails simple no gems or anything I ended up paying $90!! Not worth it !! it seems like you can’t even speak up because they fight what your saying or how you prefer things!
Time: May/28/2018 (2 months ago)
Edit from my original rating...
We went here for my birthday and the lady I had was great except she doesn't work there regularly. Since then my friend and I have gone to have the last few visits really suck. She was especially upset because the person never knows how to do anything she wants done, including wax services, which is something they supposedly offer...
Time: Apr/01/2018 (4 months ago)
Pedicures are fine, but stay away if you want acrylics. I went here because my usual salon was closed. Big mistake.
I asked for natural looking nails, showed the tech a picture, and he said no problem. I knew something was up when the tech did not clean any of the dirt from my nails. He didn't trim my cuticle, nothing.. he slapped on the acrylics, did a hasty trim and file, and started to gel them.
When I asked if he could make them shorter (for work) he said they would look bad. After I insisted, he filed them shorter left them terribly crooked, and gelled them. When I pointed out all the dirt he left behind under my nails, he said that's normal. I insisted he remove it because I couldn't get it out myself. He took the drill and started drilling under my nails and nicked my skin! When I pulled my hand away from the pain the tech next to him said I can use a brush and bleach to get the dirt out.
I promptly paid and left.
The tech rushed, left my nails uneven, dirty, and gave me serious attitude when I asked him to fix his mistakes.
Never again. I do not recommend this place. Go to Northeast Nail Spa instead. They're right across the parking lot and do a much better job.
