Time: Jun/07/2018 (3 weeks ago)
Roger is fantastic! He took the time to explain what the products were and why they worked. Very knowledgeable. The manager seemed temperamental at times. I'm very happy with my visit.
Time: Jun/17/2018 (a week ago)
I was excited to go here for my new runners. Walked in, the lady was short with me, informed me that they didn't carry any narrow shoes, and then acted like she didn't want to bother with me. I was shocked by the slim selection and unhelpful employees. How is this place open? Don't bother. Just go to pelz. You'll get more help.
Time: Mar/04/2018 (3 months ago)
Wow! My Mom & I had a wonderful experience at the Happy Feet store in Clearwater. We met Roger, who was very nice & very knowledgeable about shoes & foot problems. He scanned her feet & my feet and was able to fit us both in very comfortable shoes that supported our feet & arches. I bought an amazing pair of hiking shoes which I plan to walk the Camino with. He was able to help my Mom find & fit safe shoes for her Arthritis & other foot problems. Thank goodness Mom's no longer wearing her cheap slip-in shoes which are so very dangerous & a great contributing factor for falls, injuries & broken legs/hips. I highly recommend Roger!!!
Time: May/06/2018 (a month ago)
Went into the store and all 3 sales people were with customers. Stood around for 10 minutes and no one ever acknowledged we were there. Finally one of them walked right past me and didn't even make eye contact. I said "how rude" and she looked at me and said they were busy. We told her it was poor service to ignore customers and we walked out. Very unprofessional.
Time: Dec/24/2017 (6 months ago)
I bought a pair of discounted Brooks Adrenaline shoes just a little over a month ago. Initially they didn't bother me when I tried them on at the shop & the salesperson said they were good shoes for people with herniated discs like I have. I bought them & proceeded to wear them the following day. In just a couple hours of wearing them outside my feet started to ache & my back started hurting. I tried to find a solution first before returning them & bought shoe inserts at CVS. I wore them the next day for a couple hours and even with the inserts I continued having problems with my back. I called several shops to see if they carried the Ariel Brooks brand in my size, 6 and none of them had them. I let time lapse due to the holidays & work and forgot about returning the shoes up until now. I wanted to return the shoes but the lady at this location said no because I have a history of returning shoes & it's been a little over a month. I have been buying shoes now from this company for almost 10 years and spend a lot of money. All I want is my $120 back so that I can afford to buy the proper shoes, Brooks Ariel for my condition. I was told by the Peltz employee where they have my size in Brooks Ariel's that I should never be advised to buy Brooks Adrenaline's due to the fact that they aren't as well made as the Brooks Ariel's. He explained the difference of the two shoes and said one gives much more support than the other. I feel that Happy Feet employees shouldn't pretend to be knowledgeable about what to buy & then turn around and tell you no returning shoes when you have exhausted all means trying to make the shoe work and nothing helps. I don't advise people to go into this location, the woman is rude and non logical regarding her reasoning behind why I can't return my shoes. Very poor customer service!
