Time: Nov/12/2017 (3 months ago)
I decided to upgrade my experience from 1-star to 2-stars because Ana, who does eyebrows and lashes is amazing. Otherwise, Van's is horrible. They lack customer service and ownership. I asked if I could change the color of my polish because the polish looked cheap... After spending $80, I was advised it would be an additional $7 because I chose that color. Wow! You would lose a loyal customer over $7. I've been going there since 2007 when they were doing waxing in the back of the shop. How soon they forget humble beginnings.
Time: Dec/17/2017 (2 months ago)
So far so good. I've been to Linda for eyebrows/lashes & she does a great job. I've been to Kim for my nails and I was pleased . I'm still searching for someone who does great pedicures. When I do I'll be sure to let you all know . This places have some good "apples" but some bad ones too . I just helped weed out the good ones .
Time: Feb/10/2018 (4 weeks ago)
Rushed and always packed..NO relaxing atmosphere.. fast paced.. loss of QUALITY...customer service loss. Diane and Tina are very good. Prices can be lower but that won't happen due to they got a good supply of us.
Time: Jan/21/2018 (a month ago)
Dec 6th 2017 I need my nails done for a special occasion and decided to go to vans nails. Walked in was greeted my a pleasant man and I told him I wanted a full set . I waited l15 minutes and was greeted by nail tech Linda . Told her I wanted coffin nails one design showed her a picture of what I wanted ,she said no problem. She put the nails one and they where falling apart because ,the glue wasn’t sticking so I had to point that issue out. 2# the nail was very thin I could bend them with the acrylic on not a good sign. Fail # 3 the shape of my nails was so wide and ugly looking I wanted to cry. #4 fail the polish was messy and # 5 fail she charged me 69.00. Never ever again .money was the issue .Two days later four nails fell off .pissed out these people are robbing you guys had to go to #1 nails where her redo my nails all together 120.00 dollars . I can’t never ever again.
Time: Jan/08/2018 (2 months ago)
Terrible with a capital T! The woman at the front counter was extremely rude and seemed annoyed because I was asking questions. The woman who did my pedicure was rough and did not know what she was doing. The only positive thing about my experience was that it was clean and they were sanitary. My first and only time visiting this place.