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BUSINESS
Nail City And Spa
701 Russell Avenue
Gaithersburg, MD
http://nailcitygaithersburg.com/
Rating:
(1.9)

HOURS
Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

REVIEWS
Time: Jun/02/2018 (2 months ago)
I did not listen to the reviews of others. I went there to do manicure and pedicure. The old man who attended to me rushed to do my pedicure. When I got out and look at my feet, it looks rough like the pedicure has not been done on it. Also my fingers nail polish was rushed. He did not do a very good job cos one of my fingers nail polish was not well covered. Their customers service was not too bad. They offered my a cold water.

Time: Jun/03/2018 (2 months ago)
Horrible customer service. My usual nail salon in the area was closed for the day so I decided to give this place a shot. My gel manicure chipped after 2 days and I had to argue with the owner or manager for ten minutes to get it fixed because I didn’t have my receipt. Ended up having to show him my bank statement and he continued to argue with me when all I wanted was for them to spend two minutes to fix it.

Time: Apr/08/2018 (4 months ago)
This is by far the WORST establishment I have been to. My nail tech, Anna rushed from start to finish. She gave me the wrong color and when I addressed the color difference she was defensive and rude. She tried to charge me for a manicure but she did not give me one...only a gel color change. When I asked for the owner or manager everyone said there wasn’t one. This was my first time and I will NEVER return. As I was voicing my concerns they spoke over me in another language. That was very insensitive and unprofessional. That was money wasted honestly.

Time: Aug/09/2018 (a week ago)
Amazing job on my my gel Mani & pedi.

Time: Jun/15/2018 (2 months ago)
Rude, and they really don’t know how to talk to a customer. They don’t even deserve one star





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