Time: Sep/19/2021 (a week ago)
I'm upset because I'm a regular at this salon. I regularly schedule appointments with specialist B. He does great work- pays attention to detail. Usually I pay $55 for 2 colors plus my nails cut down or $60 for 3 colors plus my nails cut down. Well today I decided to get only 1 color and kept my nails, no cut down. He charges me $55.00. I ask why am I being charged $55 - he says because I usually pay $55. Then I said I received no additional services so he reduces the price to $50. Then I ask how much for a Nail Fill with 1 color? He says $45. I advised I should be charged $45 then. He says no $50 because of the length of my nail - I get the manager involved and told her that he charges to cut my nails previously and today I decided to keep my nails. She states it's extra $5.00 to keep the length to perform the full. I told her he never puts new fill on my length, just the new growth. So again what's the extra $5.00 for? Again she explains it's for the length. She advises if I have gotten my nails cut then the charge would have been $45. I also look through their book of pricing and it doesn't say any of this anywhere. I'm perplexed because every other nail salon never charged me for "keeping my length". Like umm nails grow and I'm being charged an extra $5.00 for keeping my own nails at their natural length????? So I ended up paying $50 today and didn't tip. I mean why tip when your hustling me!!! Now I need to find a new salon!! This is how a regular is treated!!! Seriously!! Because I didn't want all the extras I usually get it seems they will find a way to charge you!
Time: Aug/16/2021 (a month ago)
Loved everything about it! I had Helen and she did amazing on my nails and gave me a good price! Would definitely recommend!
Time: Apr/04/2021 (6 months ago)
10/10 would def come back!! Clean, and they make sure yours nails are even. They take care on time on your nails. This nail spa is a gem!!! I just recently started going here. This nail spa is very friendly! I will come back! They are very GOOD!!
Time: May/25/2021 (4 months ago)
Love this place!!! All employees are so sweet and attentive to their clients! Very clean and professional - Helen did my nails! I love her she so sweet, oh they have amazing prices too
Time: Jun/19/2021 (3 months ago)
This is the MOST unprofessional place I've ever been to! Helen said $85 for my daughters nails- I said OK- then when she was finished - she said that will be $95-(because she added more glitter) why didn't she ask permission to jack the price?She asked at the beginning. Then changed the price at the end? When I told Anna (the owner) that that wasn't fair- she said NOTHING!! They also had a great time making fun of the customers! Anna tried to get me in on the "FUN" by telling me the older woman needed to Pee- I tuned her out.Obviously no body taught this team any manners! Also 2 of the staff were clearly sick- hacking phlem- they should not have been working. My regrets:I should not have tipped Helen( I gave her $15 instead of $25) she deserved nothing!!My 15 yr old daughter's nails THROBBED for 2 days- and fell apart in 5 days(they were lumpy and rough) Very unsatisfied with this whole experience!!!!
