Time: Oct/22/2019 (4 months ago)
I used to like coming to this place about 4 years ago. But their service changed completely. I think since they always have clients they do not care about customer service. Not sure why so many people are going there since their stuff is rude and they do not care about you. You can wait for hours even if you have an appointment scheduled. They don't care about how well are doing your nails they only care of doing it fast to have more people. It is not the quality what they are offering, it is quantity. One other thing I don't like there is that they always ask for tips. They switch between 3 people to do your nails and expect you to tip each one of them. They are not thankful if you pay with card and tip them, they ask for cash. A tip is not something that is asked for, a tip needs to be deserved. I always leave a tips anywhere i get service like coffee shops, restaurants, nail salons, car wash etc. But the service I get it makes me want to tip that person which is opposite to Bella salon. The stuff at Bella salon are very rude, they do not try to do a quality job, they paint the nails like my child and at the end they ask for tip in cash . Would not recommend this place to anyone.
Time: Feb/29/2020 (a week ago)
I love this place. I have been coming for 7years. Jenny and Cindy are my technicians I only see...Jenny the genius who does my nails and Cindy who does my pedicures. They are the best in town.
Time: Mar/07/2020 (in the last week)
I went into this place super hopeful as my family member said it was really nice. But I ended up paying $65 for a gel pedicure that started peeling off when I got home.. I’ve had gel done for years and have never experienced this. I chose one of the nicer pedicures hence the price and honestly I felt like they rushed it and weren’t focused. I’m disappointed and feel like I wasted my money for not quality work. Not only was the gel peeling but there were spots still left on my skin and parts of the nail missed/wavy. I won’t be returning especially at their prices. I would suggest trying a different place if you’re looking around.
Time: Feb/23/2020 (2 weeks ago)
My husband and I came in for the first time we seemed impressed with the facility and the customer service however we both got cut with the foot file and the process of infection control was absolutely unacceptable! If the state came in for an inspection they would find that you reuse files and nail buffers putting me and my husband at risk of fungus or any other nail disease. Unfortunately our relaxing experience became a painful service. If I have an infection or any other result from my service I will be billing Bella nails for it. Also the technicians were very unprofessional speaking in their language, both Kathy and Tracy.
Time: Nov/27/2019 (3 months ago)
I love this place! Been going to them for years! Just hard to choose between SNS and Acrylic with Shellac. I go pretty hard on my nails and they last a good long time! Definitely recommend this place!!!
