Time: Mar/12/2024 (8 months ago)
The best place for last 20 years and my favorite Mai, Kathy , Kelly and Tracy thanks guys love
You
My autistic daughter love
How is Kathy do patiently her pedicure and her
Own hands nails
Time: May/17/2022 (2 years ago)
Me and a friend went and they were able to deliver EXACTLY what we were asking for. 💯 will be returning to them. We looked amazing with our nails and they lasted 3 weeks in near perfect condition. Ask for Cindy and/or Kimberly.
Update: 05/13/22
My black and white nails look pretty good after 2 weeks. I am loving this place so far, it's the only place I trust so far to go for quality nails.
Time: Sep/23/2023 (a year ago)
There are about 4 or more nail salons at 7th and Redondo but I had to pick this one. Never again. I asked for a powder nail removal and a regular manicure - $30 total. The woman who worked on my nails asked me several times about getting gel but I don't want to expose myself to anymore ultra violet rays, so "no" I just want a regular manicure. Apparently this is not okay anymore because she seemed frustrated that I simply wanted a regular manicure. "It will look 'dirty' in two days", etc. I spent an hour in there and gave her a very generous tip. She didn't even say "thank you" but just got out of her chair to leave me there. When my nails dried, and I put on my glasses, I noticed that my nails were very lumpy and the ends on some were rough. They aren't even the same length. I went back to talk to the manager who was very nice and said that she would fix them but I don't have any more time to spend there to do this. Lesson learned. I won't ever go back there.
Time: Jun/05/2024 (5 months ago)
DO NOT ZELLE THIS PLACE !! Yesterday I went for a pedicure & after my service the lady asked for my form of payment I said “card” she was quick to say “No Zelle is better “ so I zelled the # provided. Minutes later she checks with Kelly who is manager or the one usually in the front checking payments. Kelly says they didn’t “receive anything ““yet I showed her my Zelle payment did go thru. She was telling me to send it again I said No I sent it and told her to take pics or my payment confirmation and gave her my # to call me if any questions. She made it all about the money and got bothered. I get it it’s a business but maybe stick with “card only or cash only” they encourage you to do Zelle/venmo so they won’t be charged the extra business fee and pocket the money themselves.
Whoever I zelled by the the name of “Kieu” (714) # wasn’t even present at the salon. The reason they did not get the Zelle payment right away was because the number I sent too was not fully registered with Zelle. I have no idea why they kept pressuring me into sending the money again& again. Which I did not. Later that day I get a text message from them saying they received the payment but no apology in how they approached me and accused me of not sending the payment when I did. Never going back . Worst customer service !!!
Time: Dec/12/2023 (11 months ago)
1st visit to Long Beach in 2007, Royal Nails has been MY shop. Now a resident since 2012, Kathy is MY ‘Girl’. Watching this shop graciously survive COVID & they kindly, gently cater to the neighborhood Senior residents.
